Veterinary Practice Director – Mobile Veterinary Services

ASPCA

. Lead managers responsible for clinic operations, client experience, nursing/medical support, and veterinary medicine .

Posted 10/2/2026full-timeNew York City • New York • United StatesLead💰 $117,500 - $132,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in clinic operations, focusing on client experience, team development, and compliance with safety protocols. Proven ability to manage high-volume surgical environments while ensuring superior patient care and operational efficiency.

Highest-signal resume keywords

Veterinary Clinic ManagementTeam Leadership and DevelopmentBudgeting and Expense ManagementStrong Communication SkillsFear Free® Shelter Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingOperating Expenses ManagementElectronic Medical Records SystemsMicrosoft Office ProficiencyTime ManagementAnimal HandlingEmergency ManagementData IntegrityClient Experience ManagementHigh-Volume Surgery Oversight

Soft Skills

Relationship BuildingCoaching and MentoringAdaptabilityProblem SolvingTeamwork

Tools & Technologies

Online CalendarsEmail SystemsMobile Clinics

Certifications & Qualifications

Fear Free® Shelter CertificationValid Driver’s LicenseDepartment of Transportation Medical Exam

Industry Keywords

Veterinary MedicinePublic-Facing ServicesOSHA ComplianceASPCA StandardsCalifornia Labor Laws

About the role

Key responsibilities & impact

Lead managers responsible for clinic operations, client experience, nursing/medical support, and veterinary medicine
Oversee daily clinic operations, workflows, staffing, high-volume surgery, and appointments
Build a culture of kindness, respect, belonging, high performance, teamwork, safety, and continuous improvement
Partner with Regional Management, Regional Medical, and Nursing Directors to provide coordinated clinic leadership
Recruit, hire, onboard, train, coach, supervise, and evaluate staff
Develop future leaders through career conversations and professional development opportunities
Communicate department strategy and operational decisions to clinic teams
Maintain a visible floor presence to support staff, adjust operations and staffing, and gather feedback
Deliver superior client experience and patient care while meeting clinic impact and productivity goals
Create and execute operational plans and solve root causes of problems
Ensure OSHA, ASPCA safety, Fear Free®, and animal-handling protocols are followed
Monitor weather and emergency events and execute safety plans
Oversee financial and administrative operations including cash, expenses, payroll, data integrity, and efficiency
Ensure compliance with time and attendance guidelines and California labor laws
Collaborate with internal ASPCA partners and inter-agency animal welfare partners
Supervise security and custodial contractors and coordinate facilities repairs and maintenance
Represent ASPCA and Community Medicine work through facility tours, media appearances, and donor events

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience required
Minimum of 5 years of combined professional work experience in public-facing services industries required
Minimum of 5 years managing direct reports required
Minimum of 3 years managing in a veterinary clinic environment strongly preferred
Minimum of 3 years managing managers/supervisors strongly preferred
Budgeting and managing operating expenses experience preferred
Strong written and verbal communication skills
Ability to synthesize complex information and communicate effectively with clients and colleagues
Proven history of building and maintaining positive and productive relationships with internal and external stakeholders
Excellent time management skills and ability to respond to shifting priorities
Proficient in Microsoft Office, electronic medical records systems, online calendars, and email
Experience leading and coaching people managers
Ability to work with behaviorally and/or medically compromised animals and support humane euthanasia situations
Fear Free® Shelter certification required within 60 days of hire
Ability to stand for 8 or more hours, walk stairs, work outdoors in inclement weather, lift and carry 40-plus pounds with assistance, and handle animals
Ability to exemplify ASPCA core values and behavioral competencies
Valid driver’s license upon hire, safe motor vehicle history, and Department of Transportation Medical Exam required
Willingness and comfort learning to drive Mobile Clinics up to 37 feet long through city street traffic; training provided
English required; fluency in Spanish or another language is a plus

Benefits

Comp & perks

Signing bonus
Affordable health coverage, including medical, employer-paid dental, and optional vision coverage
Employer-paid life and long-term disability insurance
Flexible time off including vacation time, sick and bereavement time, paid parental leave, company-paid holidays, and 1 week of paid personal time
401(k) plan with dollar-for-dollar employer matching up to 4% and an additional 4% employer contribution
Professional development opportunities including classes, on-the-job training, coaching, mentorship, internal mobility, and field opportunities