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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing office operations and staff while ensuring superior patient service and compliance with industry standards. Proficient in analyzing business results and implementing profitability strategies.
Highest-signal resume keywords
Team ManagementPatient ServiceInsurance VerificationAnalytical ThinkingOffice Operations Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Profit And Loss ManagementData UtilizationConsultation On Treatment OptionsInsurance Payment VerificationStaff Development
Soft Skills
Strong CommunicationInterpersonal SkillsBuilding Rapport
Certifications & Qualifications
High School DiplomaCollege Degree Preferred
Industry Keywords
Patient CareDental Board StandardsGovernment RegulationsSales Plans Alignment
About the role
Key responsibilities & impact- Lead all office operations in support of doctors
- Provide superior patient service with compassion and care
- Hire, develop, manage, and retain office staff
- Consult with patients on treatment options provided by the clinical team
- Verify insurance payment and collection
- Review monthly business results and manage profit and loss
- Align sales plans with business goals and create profitability strategies
- Prepare and lead daily huddles
- Complete additional tasks as required
- Float across offices in Strongsville, Macedonia, Ashtabula, Erie, Brooklyn, and Delaware
Requirements
What you’ll need- Minimum of one year of managing a team of direct reports
- High school diploma or equivalent; college degree is preferred
- Strong communication and interpersonal skills
- Ability to build rapport with patients of all ages and backgrounds
- Analytical thinking and data utilization
- Ability to provide patient service in accordance with company policies, government regulations, and dental board standards
- Ability to consult with patients on treatment options, verify insurance payments, and manage collections
- Ability to manage office operations and staff
Benefits
Comp & perks- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) savings plan with match
- Career development and growth opportunities
- Fun and supportive culture encouraging collaboration and innovation
- Free continuous learning through TAG U
- Ten-week training program
- Monthly and quarterly incentive earnings