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Bodily Injury, Litigation Manager
Aspire General Insurance. Lead, coach, develop, and manage a team of Bodily Injury and Litigation claims professionals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in managing Bodily Injury and Litigation claims, with a strong focus on evaluating complex exposures, overseeing litigation strategies, and leading a team of claims professionals. Proven ability to enhance claims processes and ensure compliance with industry regulations and best practices.
Highest-signal resume keywords
Bodily Injury Claims ManagementLitigation Strategy DevelopmentClaims Leadership ExperienceInsurance Industry RegulationsThird-Party Vendor Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bodily Injury EvaluationLitigation Lifecycle KnowledgeSettlement NegotiationClaims DocumentationCost Containment StrategiesAuto Claims HandlingComplex Exposure EvaluationDecision-MakingPerformance ManagementTraining Program Development
Soft Skills
LeadershipCoachingAnalytical AbilityOrganizationWritten Communication
Industry Keywords
Property & Casualty InsuranceAuto ClaimsCalifornia ClaimsNon-Standard Auto InsuranceDefense Counsel ManagementLitigation Support VendorsClaims OperationsRegulatory ComplianceClaims Performance MonitoringIndemnity Exposure
About the role
Key responsibilities & impact- Lead, coach, develop, and manage a team of Bodily Injury and Litigation claims professionals
- Oversee complex bodily injury, serious injury, and litigated claims from strategy through resolution
- Review significant exposures and provide direction on claim handling, litigation strategy, evaluation, negotiation, and settlement
- Establish and grant appropriate settlement authority within company guidelines
- Partner with adjusters and Claims leadership on complex BI and litigation matters
- Ensure claims are investigated, evaluated, documented, and resolved according to company standards, regulatory requirements, and industry best practices
- Manage defense counsel and outside vendors, including law firms, medical and records review providers, expert witnesses, and litigation support vendors
- Monitor litigation expenses, legal spend, indemnity exposure, and vendor performance, focusing on quality and cost containment
- Conduct regular file reviews for appropriate reserving, strategy, documentation, and progression toward resolution
- Provide technical guidance on bodily injury evaluation, coverage considerations, venues, litigation procedures, and negotiation strategy
- Identify opportunities to improve claim processes, workflows, systems, and department performance
- Develop and strengthen training programs for BI/Litigation team members and the broader Claims organization
- Establish workloads and staffing levels while monitoring individual and team performance
- Interview and select BI and Litigation professionals as the team grows
- Support claims operations outside California and additional programs or lines of business as needed
- Provide reporting and updates to senior Claims leadership on significant claims, emerging issues, litigation trends, and department performance
Requirements
What you’ll need- 10+ years of Property & Casualty insurance experience, with significant experience in auto claims
- Extensive hands-on experience handling bodily injury, serious injury, complex exposure, and litigated auto claims
- Strong knowledge of the litigation lifecycle, including defense strategy, discovery, mediation, settlement negotiations, trial preparation, and defense counsel management
- Previous Auto Claims Supervisor or Manager experience, ideally overseeing BI and/or Litigation professionals
- 5+ years of claims leadership or supervisory experience preferred
- Experience handling or leading California auto claims strongly preferred
- Experience with Arizona claims is a plus
- Non-standard auto insurance experience strongly preferred
- Demonstrated ability to evaluate complex exposures and make sound decisions regarding reserves, settlement strategy, authority, and litigation direction
- Strong understanding of insurance industry regulations, practices, standards, and terminology
- Proven ability to manage third-party defense counsel and litigation-related vendors while controlling costs
- Strong leadership, coaching, performance management, and team-development skills
- Excellent judgment, analytical ability, organization, written communication, and decision-making skills
- Regular and predictable attendance required
- Ability to perform essential job functions with or without reasonable accommodation
Benefits
Comp & perks- Fully remote work arrangement
- Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs and practices
- Equal employment opportunity and inclusive workplace
- Occasional travel may be required