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Bodily Injury & Litigation Supervisor
Aspire General Insurance. Provide technical guidance, coaching, and oversight to the Bodily Injury and Litigation claims team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Bodily Injury and Uninsured/Underinsured Motorist Bodily Injury claims management, with a strong focus on compliance with regulatory requirements and industry best practices. Proven ability to lead teams, mentor claims professionals, and effectively manage litigation strategies and settlement negotiations.
Highest-signal resume keywords
Bodily Injury Claims ManagementUninsured/Underinsured Motorist Bodily Injury ClaimsLitigated Claims HandlingClaims Leadership ExperienceClaims Management Systems Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisSettlement NegotiationReserve ManagementRegulatory CompliancePerformance ManagementClaims Handling StandardsTimecard ApprovalProductivity MonitoringClaims ReportingDecision-Making
Soft Skills
Analytical SkillsOrganizational SkillsCommunication SkillsCustomer Service SkillsCoaching Skills
Tools & Technologies
Microsoft OfficeClaims Management PlatformsDocuSignISO Claim Search
Industry Keywords
Property & Casualty InsuranceDepartment of Insurance RegulationsLitigation CalibrationClaims Talent DevelopmentHigh-Volume Environment
About the role
Key responsibilities & impact- Provide technical guidance, coaching, and oversight to the Bodily Injury and Litigation claims team
- Lead team meetings and conduct regular one-on-one coaching sessions
- Assist with recruiting, training, onboarding, and developing claims talent
- Support performance management and achievement of team goals
- Approve employee timecards and monitor productivity
- Review claims for coverage, liability, reserve adequacy, and handling quality
- Evaluate BI and UMBI exposures and recommend negotiation strategies
- Grant authority to accept, defer, or reject settlement demands within designated authority limits
- Approve settlements and claim payments within assigned authority
- Ensure claims comply with company guidelines, regulatory requirements, and industry best practices
- Conduct reserve reviews and direct reserve adjustments when appropriate
- Monitor litigated claims for timely handling and resolution
- Review legal and vendor invoices and authorize appropriate payments
- Monitor filing deadlines, pleadings, and litigation-related activities
- Assist with quarterly Litigation Calibration reporting and analysis
- Authorize approved vendors, accident reconstruction experts, and other resources as necessary
- Assist with claim assignments and workload distribution
- Monitor aging claims, overdue tasks, inactive files, and reserve exceptions
- Respond to escalated customer concerns and complaint calls
- Support training on claims management platforms, reporting portals, DocuSign, ISO Claim Search, and related technologies
- Maintain compliance with state and federal regulations, Department of Insurance requirements, and company policies
Requirements
What you’ll need- 8+ years of Property & Casualty claims experience
- Significant experience handling Bodily Injury claims
- Significant experience handling Uninsured/Underinsured Motorist Bodily Injury claims
- Significant experience handling litigated claims
- Significant experience handling Property Damage claims
- Strong understanding of insurance industry practices, regulations, and claim handling standards
- Excellent analytical, organizational, and decision-making skills
- Ability to effectively manage multiple priorities in a high-volume environment
- Strong communication and customer service skills
- Proficiency with Microsoft Office products and claims management systems
- Ability to successfully pass a background check
- Prior claims leadership or supervisory experience preferred
- Experience mentoring and developing claims professionals preferred
- Demonstrated success managing litigation strategy and settlement negotiations preferred
Benefits
Comp & perks- Equal Opportunity Employer committed to an inclusive workplace
- Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs and practices