Director of Recoveries – Subrogation and Salvage

Aspire General Insurance

. Lead strategy, operations, and performance for Subrogation and Salvage recovery functions .

Posted 10/16/2026full-timeRemote • California • United StatesLead💰 $150,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing recovery strategies, operational procedures, and performance metrics within Subrogation and Salvage functions. Proven ability to lead teams, manage external partners, and ensure compliance with industry regulations and company policies.

Highest-signal resume keywords

Subrogation And Salvage LeadershipCalifornia Claims And Recovery ExperienceDevelopment Of Recovery StrategiesEstablishment Of Performance MetricsManagement Of External Recovery Partners

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims OperationsRecovery StrategiesOperational ProceduresPerformance ManagementData AnalysisNegotiationRegulatory ComplianceRisk ManagementKPI DevelopmentWorkflow Improvement

Soft Skills

LeadershipMentoringCollaborationCommunicationCoaching

Tools & Technologies

Claims SystemsPerformance ScorecardsReporting ToolsData Analysis SoftwareVendor Management Systems

Certifications & Qualifications

Bachelor’s Degree In Business AdministrationInsuranceRisk ManagementFinance

Industry Keywords

SubrogationSalvageAutomobile ClaimsCalifornia Laws And RegulationsClaims EvaluationProperty DamageLiability InvestigationsExternal Recovery PartnersCompliance InitiativesAudit Support

About the role

Key responsibilities & impact

Lead strategy, operations, and performance for Subrogation and Salvage recovery functions
Develop and continuously improve recovery strategies, processes, workflows, and best practices
Direct recovery activities and evaluate complex recovery opportunities for feasibility and cost-effectiveness
Establish recovery authority guidelines and approve settlements, recoveries, and escalated decisions within delegated authority
Provide technical guidance and handling recommendations on complex recovery matters
Develop strategies to maximize recoveries and support financial objectives
Establish and monitor departmental metrics, scorecards, reports, and KPIs
Analyze recovery data, operational trends, and performance results to identify improvement opportunities
Partner with Claims leadership, Information Technology, and business stakeholders on operational and system improvements
Evaluate, select, negotiate with, and manage external recovery partners
Oversee collection agencies, attorneys, skip-trace providers, and salvage vendors
Establish vendor performance expectations and service-level requirements
Monitor vendor quality, compliance, cost-effectiveness, and recovery results
Ensure recovery operations comply with laws, regulations, carrier requirements, and Company policies
Develop procedures, controls, and governance processes; identify risks and recommend corrective action
Support audits, regulatory reviews, and compliance initiatives
Lead, mentor, and develop Subrogation and Salvage team members
Oversee staffing, hiring, onboarding, workforce planning, performance management, and succession planning
Partner with Human Resources on employee relations, compensation planning, performance concerns, and organizational development
Present recovery performance, trends, risks, recommendations, and operational updates to executive leadership
Collaborate on departmental strategy, budgeting, resource allocation, and organizational priorities
Serve as the Company’s subject matter expert on subrogation, salvage, and recovery-related industry trends

Requirements

What you’ll need

Bachelor’s degree in business administration, Insurance, Risk Management, Finance, or a related field
Minimum of 10 years of progressively responsible claims operations experience
Significant leadership experience overseeing Subrogation and/or Salvage functions
California claims and recovery experience
In-depth knowledge of California subrogation and salvage laws and regulations
Extensive automobile claims experience, including property damage, liability investigations, claim evaluation, negotiations, subrogation, and salvage
Demonstrated success developing and implementing recovery strategies, operational procedures, workflows, and best practices
Experience managing recovery performance, workforce development, strategic planning, and operational improvement initiatives
Strong people leadership experience with the ability to coach, mentor, and develop high-performing teams
Leadership experience across both Subrogation and Salvage operations preferred
Multi-state claims and regulatory experience preferred
Experience establishing departmental metrics, scorecards, reports, and key performance indicators preferred
Experience overseeing collection agencies, attorneys, skip-trace providers, salvage vendors, and other external recovery partners preferred
Strong understanding of claims systems, reserving philosophies, recovery processes, and overall claims operations preferred
Experience partnering with Information Technology on claims-system enhancements and technical solutions preferred
Ability to maintain confidentiality when handling sensitive business, financial, employee, and claims information
Remote employees must maintain a safe, secure, and functional home-office environment

Benefits

Comp & perks

Medical, dental, and vision coverage
Paid time off and Company holidays
401(k) plan with Company matching
Additional voluntary benefits
Professional development opportunities
Occasional business travel for meetings, training, conferences, audits, or vendor management