Material Damage Specialist

Aspire General Insurance

. Investigate, evaluate, negotiate, and settle vehicle damage claims .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $31 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating and settling vehicle damage claims, with strong capabilities in negotiating repair costs and evaluating vehicle values. Proficient in maintaining compliance with industry regulations while fostering relationships with stakeholders and mentoring team members.

Highest-signal resume keywords

Vehicle Damage Claims InvestigationAuto Damage EstimatesNegotiation SkillsAnalytical SkillsProperty & Casualty Insurance Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Repair EstimatesValuation MethodologiesTotal Loss EvaluationsEstimating PracticesDocumentation Accuracy

Soft Skills

Communication SkillsOrganizational SkillsDecision-Making SkillsMentoring Skills

Tools & Technologies

Estimating SoftwareCompany Systems

Certifications & Qualifications

Adjuster Licenses

Industry Keywords

Vehicle Repair ProcessesInsurance ComplianceComplex Claims HandlingSpecialty Auto InsuranceNon-Standard Auto Insurance

About the role

Key responsibilities & impact

Investigate, evaluate, negotiate, and settle vehicle damage claims
Inspect and evaluate vehicle damage through virtual and/or field-based assessments
Prepare detailed repair estimates using industry-standard estimating software
Negotiate repair costs and reach agreed-upon settlements with repair facilities and other involved parties
Research and evaluate vehicle values to determine Actual Cash Value (ACV) and total loss settlements
Review photographs, documentation, and repair plans to support claim decisions
Authorize supplements and conduct re-inspections when necessary
Maintain clear and professional communication with customers throughout the repair process
Document claim activity thoroughly and accurately within company systems
Ensure compliance with company policies, state regulations, and Department of Insurance requirements
Build and maintain strong relationships with repair facilities, vendors, customers, and internal stakeholders
Assist with onboarding and mentoring new team members as needed

Requirements

What you’ll need

5+ years of experience in the Property & Casualty insurance industry
5+ years of experience handling auto damage estimates, vehicle repairs, and total loss evaluations
Strong knowledge of vehicle repair processes, estimating practices, and valuation methodologies
Experience negotiating with repair facilities and resolving claim-related issues
Excellent analytical, organizational, and decision-making skills
Strong written and verbal communication skills
Ability to work independently in a fast-paced environment while maintaining quality and accuracy
Ability to pass a background check and obtain/maintain any required Adjuster Licenses
College degree preferred
Prior experience handling complex vehicle damage claims and total loss settlements preferred
Experience training, mentoring, or assisting less experienced team members preferred
Knowledge of specialty and non-standard auto insurance environments preferred

Benefits

Comp & perks

Equal Opportunity Employer committed to an inclusive workplace
Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs and practices
Fair chance, ban-the-box, and criminal history consideration in accordance with applicable law