Client Solutions Manager

Aspire Software

. Own customer implementations from the initial welcome through go-live and handoff to Support .

Posted 10/8/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $77,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing software implementations and client-facing technology initiatives, with a strong focus on project management, client communication, and proactive problem-solving. Proficient in coordinating cross-functional teams and utilizing project management tools to ensure successful project delivery.

Highest-signal resume keywords

Project ManagementClient CommunicationSoftware ImplementationData AnalysisSaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementSoftware ImplementationData AnalysisSQLTechnical Troubleshooting

Soft Skills

Proactive MindsetRelationship BuildingOrganizationPresentation Skills

Tools & Technologies

Monday.comAI Tools

Industry Keywords

Professional ServicesClient-Facing Technology InitiativesEnterprise Software

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own customer implementations from the initial welcome through go-live and handoff to Support
Manage multiple client projects from kickoff through go-live and handoff
Build and maintain plans covering scope, timelines, milestones, responsibilities, and risks
Keep projects moving through regular follow-up and proactive issue resolution
Lead weekly client meetings and maintain clear, professional communication
Understand client workflows, goals, and requirements and translate them into actionable plans
Coordinate configuration, documentation, collaboration, testing, training, feedback, and go-live preparation
Coordinate across Professional Services, Support, Sales, Product, QA, Development, and technical specialists
Bring in technical resources when needed while owning the overall client relationship
Support pre-sales conversations by helping scope projects, estimate service needs, and provide implementation expertise

Requirements

What you’ll need

3+ years of experience managing software implementations, Professional Services projects, Project Management, or similar client-facing technology initiatives
Strong project management skills and experience managing several priorities and stakeholders at once
Proactive mindset with ability to follow up, identify problems early, and take action independently
Strong client communication, presentation, organization, and relationship-building skills
Technical curiosity sufficient to troubleshoot issues independently and learn complex software
Comfortable using AI tools to research, analyze information, document work, automate, and solve problems
Experience with enterprise software or SaaS strongly preferred
Experience with Monday.com or similar project-management tools strongly preferred
SQL or data-analysis experience strongly preferred

Benefits

Comp & perks

Remote work in the United States
Opportunity to work hybrid if based around White Plains
Opportunity to improve processes and introduce better tools, automation, and ways of working
AI-powered interview tools support a consistent and thorough candidate experience
Alternative interview accommodations available upon request
Diverse, equitable, and inclusive workplace