Customer Support Specialist

Aspire Software

. Answer client support issues via phone, connected session, and email .

Posted 9/17/2026full-timeBeirut • LebanonMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SQL Server and database management, with strong capabilities in troubleshooting, data analysis, and client support within a Microsoft Windows environment. Proficient in using WeSuite software and Zendesk for effective communication and issue resolution.

Highest-signal resume keywords

SQL Server ManagementTroubleshooting And ResolutionData InterpretationClient Support ExperienceZendesk Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQL QueriesDatabase ManagementData AnalysisApplication TestingTechnical Documentation

Soft Skills

Excellent Communication Skills

Tools & Technologies

WeSuite SoftwareZendeskCrystal Reports

Industry Keywords

Enterprise SoftwareClient SupportQuality AssuranceData Quality Control

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Answer client support issues via phone, connected session, and email
Troubleshoot bugs, resolve problems, and provide root cause analysis
Record issues using designated software tools, complete next steps, and follow through resolutions
Provide technical expertise and communicate effectively with clients
Collaborate with Quality Assurance, Development, Account Management, team members, and management
Identify potential issues proactively and propose improvements
Build SQL queries for data analysis
Write and optimize in-application SQL statements and queries
Generate and interpret data results to resolve issues accurately and quickly
Control data quality and provide remedial actions
Assist with product provisioning, installation, and maintenance
Create, program, deploy, and test client documents within the software application
Prepare documentation and write client-facing Knowledge Base articles
Handle database upgrades, backups, recovery, and migration
Perform application and database testing
Become expert in configuring and using WeSuite software and supporting tools and systems
Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals

Requirements

What you’ll need

3 years plus direct enterprise software application customer support
Troubleshooting and resolution of issues
SQL Server and database management
Writing SQL queries
Microsoft Windows environment
Crystal Reports
Use of Zendesk
Excellent communication skills both written and verbal
Data interpretation
Zendesk experience a plus

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Aspire Software Website LinkedIn All Job Openings 1001 - 5000 employees 🏨 Hospitality 📦 Logistics 🏗️ Construction Hospitality
Logistics
Construction Aspire Software is a company that focuses on acquiring and nurturing businesses with a strong foundation in outstanding products and passionate teams. As part of the Valsef Group, Aspire Software offers resources, knowledge, and a suite of best practices to enhance and expand operations for continuous improvement and sustainable growth. The company emphasizes decentralization to unlock innovation and adaptability within its acquired entities. Aspire Software is dedicated to serving its customers through long-term technology partnerships, leveraging capital and expertise in various verticals to grow both the businesses and individuals involved. Customer Support Specialist Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Beirut – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 👻 Ghost score 25% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Answer client support issues via phone, connected session, and email
Troubleshoot bugs, resolve problems, and provide root cause analysis
Record issues using designated software tools, complete next steps, and follow through resolutions
Provide technical expertise and communicate effectively with clients
Collaborate with Quality Assurance, Development, Account Management, team members, and management
Identify potential issues proactively and propose improvements
Build SQL queries for data analysis
Write and optimize in-application SQL statements and queries
Generate and interpret data results to resolve issues accurately and quickly
Control data quality and provide remedial actions
Assist with product provisioning, installation, and maintenance
Create, program, deploy, and test client documents within the software application
Prepare documentation and write client-facing Knowledge Base articles
Handle database upgrades, backups, recovery, and migration
Perform application and database testing
Become expert in configuring and using WeSuite software and supporting tools and systems
Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals 🎯 Requirements
3 years plus direct enterprise software application customer support
Troubleshooting and resolution of issues
SQL Server and database management
Writing SQL queries
Microsoft Windows environment
Crystal Reports
Use of Zendesk
Excellent communication skills both written and verbal
Data interpretation
Zendesk experience a plus Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs