SMB Account Executive

. Own the full sales cycle from prospecting and qualification through demo, negotiation, and close .

Posted 9/26/2026full-timeRemote • United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

Key responsibilities & impact

Own the full sales cycle from prospecting and qualification through demo, negotiation, and close
Identify and develop prospective service provider customers
Build pipeline through cold calling, email, social outreach, networking, and creative prospecting
Lead discovery conversations to understand prospects' businesses, workflows, pain points, and growth goals
Demonstrate how Dispatch improves field operations, customer experience, visibility, and efficiency
Build relationships with business owners, operators, and key decision-makers
Navigate questions and objections and create urgency around business challenges
Maintain an accurate pipeline and move opportunities toward decisions
Partner with Sales, Marketing, Customer Success, and Product to share market feedback and improve sales execution
Refine messaging, processes, and tactics for the Service Provider sales motion
Complete sales training and onboarding
Learn the service industry and Dispatch's solutions
Build a territory and prospecting strategy
Achieve activity, conversation, and new business targets
Build relationships within the Service Provider market and represent Dispatch in customer meetings and industry conversations

What you’ll need

3+ years of SaaS or software sales experience, ideally in a full-cycle closing role
Proven ability to generate a meaningful portion of your own pipeline
Track record of achieving or exceeding sales targets
Experience managing multiple opportunities across a fast-moving sales cycle
Strong discovery skills and curiosity about customer businesses
Confidence communicating value to business owners and operational leaders
Ability to simplify technology and connect product capabilities to practical business outcomes
Self-starter mentality with ownership, urgency, and accountability
Comfort improving the sales playbook in an evolving environment
Curiosity and comfort with AI-enabled tools
Bachelor's degree or equivalent experience preferred
Proven ability in pipeline building, hunting, prospecting, cold calling, networking, and lead generation
Excellent communication, presentation, discovery, and relationship-building skills
Strong organization and pipeline management habits
Comfort using sales tools, data, and AI for prospecting, outreach, forecasting, and productivity
Proficiency in Salesforce preferred
Strong work ethic and drive to improve performance
Ability to work remotely
Ability to move quickly while exercising sound judgment
Experience selling to SMBs, service providers, contractors, field service organizations, or the trades is a plus

Comp & perks