Care Coordination Assistant, Neurology – Pediatric

Aspirus Health

. Partner with members of the care team to coordinate patient care .

Posted 11/10/2026full-timeMadison • Wisconsin • United StatesJunior💰 $22 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating patient care and navigating the health care system, with a strong emphasis on customer service and scheduling. Provides emotional support and education to patients and families while facilitating access to clinical and community resources.

Highest-signal resume keywords

Associate's Degree In Health CareCustomer Service ExperienceScheduling And RegistrationElectronic Medical Record ExperienceDiverse Background Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care CoordinationSchedulingData EntryMedical Forms ManagementPrior Authorization Processing

Soft Skills

Emotional SupportCollaborationCommunication

Industry Keywords

Health Care SettingSocial ServicesBehavioral Health CareCommunity Resources

About the role

Key responsibilities & impact

Partner with members of the care team to coordinate patient care
Navigate patients through the health care system
Provide support for patients receiving specialized behavioral health care
Collaborate with patients and families to ensure appropriate scheduling
Facilitate access to clinical, social, and community resources
Provide emotional support and education to patients and families within the specialty care discipline

Requirements

What you’ll need

Associate's Degree in a health care or social services related discipline Required
Two (2) years of relevant experience in a health care setting with an emphasis on customer service, including scheduling, registration or insurance focus in lieu of degree in addition to experience below.
1 year of experience in a health care setting with an emphasis on customer service, including scheduling, registration or insurance focus Required
Experience with medical forms, letters, prior authorizations Preferred
Experience with data entry and use of electronic medical record Preferred
Experience working with individuals who come from diverse ethnic, cultural and socioeconomic backgrounds Preferred
Bachelor's Degree in a health care or social services related discipline Preferred
Full-time availability Monday–Friday, day shift, between 8:00am and 4:30pm; hours may vary based on operational needs

Benefits

Comp & perks

Health and dental insurance
Paid time off
Retirement plans
Two-week paid parental leave
Adoption assistance
Full-time benefits for part-time work for positions 60% FTE and higher
Flexible schedule and shift options
Work-life balance support
Emotional, financial, and physical wellbeing resources through the UW Health Employee Wellbeing Department
Tuition benefits for coursework associated with career advancement
Referral bonus