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Aspirus Health

Customer Service Representative

Aspirus Health

. Provide call center customer service support .

Posted 10/30/2026full-timeRockford • Illinois • United StatesMid-LevelSenior💰 $17 - $23 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills in a call center environment, with a focus on supporting patient care interactions and administrative tasks. Capable of working in a hybrid arrangement while maintaining effective communication and organizational abilities.

Highest-signal resume keywords
Call Center ExperienceCustomer Service SkillsReceptionist ExperienceAdministrative SupportHybrid Work Capability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Communication SkillsOrganizational Skills
Industry Keywords
Patient CareMedical ClinicHospitality

About the role

Key responsibilities & impact
  • Provide call center customer service support
  • Work Monday-Friday, 8:00am-5:00pm
  • Work in a hybrid arrangement with in-person work at 2550 Charles St.
  • Support UW Health patient care interactions and daily administrative work practices

Requirements

What you’ll need
  • No minimum education required
  • No minimum experience required
  • 1 year experience in a call center environment; medical clinic or hospitality (Preferred)
  • Previous receptionist or customer service experience (Preferred)
  • Ability to work Monday-Friday, 8:00am-5:00pm

Benefits

Comp & perks
  • Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
  • Annual wellness reimbursement
  • Opportunity for on-site day care through UW Health Kids
  • Tuition reimbursement for career advancement, including fully funded programs
  • Abundant career growth opportunities to nurture professional development
  • Strong shared governance structure
  • Commitment to employee voice
  • Evening, night, and weekend shift differential
  • Overtime
  • On-call pay