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Patient Scheduling Representative – Family Medicine
Aspirus Health. Schedule appointments via phone, in person, or electronic correspondence .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong appointment scheduling capabilities, effective communication skills, and the ability to coordinate patient care in a healthcare environment. Experience in customer service and familiarity with healthcare practices are essential.
Highest-signal resume keywords
Appointment SchedulingCustomer Service ExperienceHealthcare ExperiencePhone CommunicationClient Greeting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Appointment SchedulingPatient CoordinationOffice AdministrationPhone HandlingElectronic Correspondence
Soft Skills
Communication SkillsInterpersonal SkillsOrganizational Skills
Industry Keywords
HealthcarePatient CareOffice EnvironmentClient Interaction
About the role
Key responsibilities & impact- Schedule appointments via phone, in person, or electronic correspondence
- Take incoming calls from patients and their families to assist with appointment scheduling
- Make outgoing calls to patients to schedule appointments
- Coordinate with clinic staff to ensure patients receive appropriate care in a timely manner
Requirements
What you’ll need- No minimum education required
- 6 months previous experience in an office or customer service environment required
- Previous experience working in healthcare preferred
- Previous experience scheduling patients preferred
- Previous experience answering phones and greeting clients and customers in person preferred
- High school diploma or equivalent preferred
- Associate’s or bachelor’s degree in Business Administration, Healthcare, or a related field preferred
Benefits
Comp & perks- Health and dental insurance
- Paid time off
- Retirement plans
- Two-week paid parental leave
- Adoption assistance
- Flexible schedule and shift options supporting work-life balance
- Emotional, financial, and physical wellbeing resources through the UW Health Employee Wellbeing Department
- Tuition benefits for coursework associated with career advancement
- Referral bonus opportunity