Credit Associate

ASSA ABLOY Opening Solutions

. Assist with the overall credit Shared Service function through administrative support for the credit and collection team .

Posted 10/30/2026full-timeMonroe • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical financial skills and a solid understanding of underwriting and collection practices, while effectively communicating with various stakeholders and adhering to SLAs. Capable of managing time and multitasking in a fast-paced environment, contributing to process efficiencies within the Shared Service function.

Highest-signal resume keywords

Underwriting AnalysisCollection PracticesAnalytical Financial SkillsExcellent Communication SkillsProcess Efficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

UnderwritingCredit AnalysisCollection CallsAccount AdjustmentsReconciliationDispute ResolutionPerformance Metrics UnderstandingJob Securitization

Soft Skills

Organizational SkillsInterpersonal SkillsStress ManagementTime ManagementMultitasking

Tools & Technologies

WindowsMicrosoft OfficeExcel

Industry Keywords

Credit Shared ServiceCustomer ServiceSLA AdherenceKPI Understanding

About the role

Key responsibilities & impact

Assist with the overall credit Shared Service function through administrative support for the credit and collection team
Expand underwriting, collection, and customer service knowledge
Cross-train and provide assistance with all Shared Service Department functions
Work with the Shared Service Manager on process efficiencies
Adhere to documented SLAs
Prepare ad hoc reports for credit and finance leadership
Communicate with all levels of District Credit Teams
Perform and assist with underwriting analysis and investigations on existing and potential customers
Recommend extensions of credit for unsecured and secured risk
Perform collection calls for assigned accounts
Process lien waivers, payment methods, and account adjustments
Handle internal and external requests for credit assistance
Reconcile short pays and unapplied cash on branch accounts
Review lien and bond filing dates to support collectability of the accounts receivable portfolio
Follow up on disputes and work with Districts and salespeople to resolve them
Assist with placing accounts with collection agencies
Participate in training and education opportunities for next-level roles and responsibilities

Requirements

What you’ll need

Timely responses and execution with adherence to SLAs
Cross-functional capability
Minimal errors in time-sensitive workflows
Understanding of underwriting, analysis, collection practices, job securitization, and industry-specific activity
Excellent and timely communication skills
Analytical financial skills
Excellent oral and written communication skills
Organizational and interpersonal skills
Ability to handle stress successfully, manage time, and multitask
Ability to work independently on assigned tasks
Computer software skills, including Windows, Office, and Excel
Understanding of KPIs and performance metrics
Ability to work as part of a team

Benefits

Comp & perks

Competitive pay
Robust health insurance options
Retirement plans
PTO
Paid holidays
Tuition reimbursement
Service awards
Well-defined career paths
Regular performance reviews
Opportunities for promotion
Leadership development programs
Health, dental, and vision plans
401(k) with company matching
Short- and long-term disability insurance
Life insurance
Accidental insurance
15 PTO days
11 paid holidays
Flexible scheduling
Structured onboarding process
Access to online courses
Training from experienced colleagues and industry experts
Length of Service awards