Inside Sales Representative

ASSA ABLOY Opening Solutions

. Develop understanding of assigned product applications, including design, installation, and operation .

Posted 9/18/2026full-timeMississauga • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Inside Sales and Project Management, with a strong focus on customer relationship management and sales strategy development. Proficient in utilizing JD Edwards and Microsoft Office tools to optimize sales processes and achieve revenue targets.

Highest-signal resume keywords

Inside Sales ExperienceProject Management ExperienceJD Edwards ProficiencyCustomer Relationship ManagementExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EstimatingSales SupportLead GenerationQuotation Follow-UpDatabase Management

Soft Skills

Interpersonal SkillsAdaptabilityIndependent WorkRelationship BuildingTime Management

Tools & Technologies

JD EdwardsMicrosoft OutlookMicrosoft WordMicrosoft Excel

Certifications & Qualifications

Bachelor’s Degree in Business AdministrationBachelor’s Degree in Engineering

Industry Keywords

Sales StrategyCustomer TrainingTechnical Issue ResolutionRevenue GoalsMargin Budget Goals

About the role

Key responsibilities & impact

Develop understanding of assigned product applications, including design, installation, and operation
Interact with potential customers, architects, and engineers
Provide sales support for Regional Sales representatives
Assist Regional and National Accounts with marketing and submittal pieces and segment-specific strategies
Develop and maintain customer relationships and optimize resource use to achieve targets
Perform online customer training where required
Compile prospective customer lists and sales leads
Source opportunities through inbound website, internet, phone, and team-member leads
Follow up on leads and document lead activity
Perform outbound cold calls and emails
Respond to client calls and requests
Increase sales through upselling and quotation follow-up
Review and approve non-standard quotes or bids
Enter customer and sales contact data into the database
Cover day-to-day activities in open territories as needed
Conduct post-shipment and post-installation customer follow-up
Liaise with production and engineering to ensure on-time delivery and resolve technical issues

Requirements

What you’ll need

Bachelor’s Degree in business administration or Engineering
Estimating experience
3+ years of Inside Sales or Project Management experience preferred
Proven success record in exceeding revenue and margin budget goals
Proficiency in JD Edwards (JDE) and related business systems
Strong working knowledge of Microsoft Outlook, Word, and Excel
Ability to work independently with minimal supervision while managing multiple priorities
Excellent written and verbal communication skills
Ability to adapt and maintain performance in a fast-paced and changing work environment
Strong interpersonal skills and ability to build effective working relationships across all organizational levels

Benefits

Comp & perks

Top wages based on experience
Competitive and comprehensive benefit package
Pension plan
Clean and safe working environment
Training and development opportunities
Regular feedback
Equal opportunity workplace
Diverse and inclusive teams