Inside Sales Specialist

ASSA ABLOY Opening Solutions

. Work directly with sales teams, mechanical suppliers, direct customers, and customer service personnel .

Posted 11/6/2026full-timeCarrollton • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales support, customer relationship management, and product knowledge in manufacturing, with a strong ability to exceed sales targets and develop strategic plans for inside sales teams.

Highest-signal resume keywords

Sales Experience In ManufacturingMicrosoft Dynamics CRMSolution SellingCustomer Database ManagementKnowledge Of Industrial Fans And Loading Dock Equipment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales SupportQuotation PreparationOrder ProcessingMarket ResearchTime ManagementContracting And NegotiatingAnalyzing SpecificationsCustomer Follow-UpSales Goal AchievementProduct Training

Soft Skills

Superior Communication SkillsOrganizational SkillsAbility To Work Under PressureDecision-Making SkillsRelationship Building

Tools & Technologies

Microsoft Office SuiteCRM SystemsAutomated SystemsDatabase Management

Certifications & Qualifications

Bachelor’s Degree In Marketing, Sales, Business Administration Or Related DisciplineValid PassportMotor Vehicle Operator’s License

Industry Keywords

ManufacturingSales TargetsCustomer SatisfactionProduct ApplicationsTerritory AwarenessJob Plans And SpecificationsWarehouse SolutionsDock And Entrance Automation

About the role

Key responsibilities & impact

Work directly with sales teams, mechanical suppliers, direct customers, and customer service personnel
Perform sales support, product training, business development, and pre-work to release orders for doors, fans, loading dock equipment, and other product lines
Handle incoming calls from product leads, mechanical suppliers, and direct customers
Coordinate with customer service on order issues and questions
Support management and coordination in a large domestic area to achieve sales targets and customer satisfaction
Understand assigned product applications, including design, installation, and operation
Interact with distributors, end users, and architects
Provide sales support for Regional Sales Managers and National Accounts Sales Managers
Help US distributors with marketing materials, submittal pieces, and segment-specific penetration strategies
Develop and maintain relationships with 4Front distributors
Plan and optimize distributor resources to meet targets and objectives
Deliver online training to distributors
Compile prospective customer lists and sales leads from multiple sources
Source opportunities through website, internet, and inbound phone leads
Follow up on leads and document lead activity in the CRM system
Make outbound cold calls and send emails to targeted customers
Respond to client calls and requests
Increase sales through upselling and quotation follow-up
Review and approve non-standard quotes and bids
Contact customers and prospects to determine needs, interest, and satisfaction
Enter customer and sales contact data into the database
Cover open territories as needed by management
Conduct post-shipment and post-installation customer follow-up
Liaise with production and engineering to ensure on-time delivery and resolve technical problems
No supervisory responsibilities

Requirements

What you’ll need

Bachelor’s Degree in marketing, sales, business administration, or related discipline preferred
3-5 years of sales experience in manufacturing
3+ years of Inside Sales or Project Management experience preferred
Proven success record in exceeding revenue and margin budget goals
Ability to use spreadsheet, word processing, database, and automated systems
Advanced/intermediate Microsoft Office Suite skills; Word, Excel, Project, and PowerPoint preferred
Skill in Microsoft Dynamics CRM
Ability to solution sell
Superior communication skills
Working knowledge of competition
Strong network of industry contacts
Ability to maintain customer database
Knowledge of territory/market awareness
Ability to read job plans and specifications
Time management and organizational skills
Proven track record of achieving sales goals
Ability to research potential customers using the internet
Knowledge of selling skills, practices, techniques, and tools
Ability to analyze and interpret specifications and prepare quotations
Working knowledge of contracting, negotiating, and change management
Ability to prepare and execute yearly strategic plan for the inside sales team
Ability to work under pressure and make decisions
Ability to prepare quotes, process orders, and order transmittals
Ability to organize workload, prioritize activities, and meet deadlines
Ability to present information and respond to questions from managers, clients, customers, and the public
Knowledge of customer specifications, standards, and engineering requirements
Working knowledge of industrial fans, sectional doors, high-performance doors, and loading dock equipment
Working knowledge of material types, specifications, and characteristics used in dock and entrance automation products and warehouse solutions
Ability to travel up to 10%+
Valid passport and motor vehicle operator’s license
Ability to operate a motor vehicle while observing traffic rules
Ability to use office and production equipment
Ability to work beyond 40 hours per week, including weekends and holidays, as workload requires
Ability to occasionally lift or move up to 50 pounds
Ability to occasionally wear a hard hat and eye protection in manufacturing areas

Benefits

Comp & perks

Regular feedback, training, and development opportunities
Career growth opportunities locally, regionally, or internationally
Diverse and inclusive team environment
Travel opportunities as required by the role