Order Processing Technician I

ASSA ABLOY Opening Solutions

. Interpret customer-provided information and construct fully detailed orders satisfying customer, application, regulatory and manufacturing requirements .

Posted 11/6/2026full-timeMason City • Iowa • United StatesMid-LevelSenior💰 $19 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in interpreting customer specifications and creating detailed drawings while ensuring compliance with regulatory and manufacturing standards. Proficient in problem-solving and communication to address engineering issues and customer inquiries effectively.

Highest-signal resume keywords

AutoCAD Detailing ExperienceBlueprint/Template Reading SkillsComplex Math and Problem-Solving SkillsExcellent Communication SkillsExperience in Door, Building Materials, or Hollow Metal Industries

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Detailed Drawing CreationMathematicsAlgebraGeometryTechnical SupportDocumenting Information RequestsReading Structural DrawingsDetailing Principles of DrawingsProblem-SolvingOrganizational Skills

Soft Skills

Proficient Communication SkillsAnalytical SkillsSense of UrgencyTeam CollaborationFollow-Up Skills

Tools & Technologies

AutoCADWordExcelInternetEmail

Certifications & Qualifications

High School Diploma or GEDBachelor’s Degree in Mathematics, Engineering, Business or Related FieldAssociates Degree in Computer Aided Drafting or Related Field

Industry Keywords

Door IndustryBuilding MaterialsHollow Metal IndustryManufacturing RequirementsArchitectural DrawingsEngineering IssuesHealth & Safety PolicyASSA ABLOY Code of Conduct

About the role

Key responsibilities & impact

Interpret customer-provided information and construct fully detailed orders satisfying customer, application, regulatory and manufacturing requirements
Interpret product specifications and research drawings
Process customer orders with a high degree of accuracy, ranging from basic stock to highly configured
Interpret hardware templates and prepare detailed drawings for manufacturing requirements
Create or revise detailed drawings using customer plans and elevations, including section and detail views, annotations and correct dimensions
Anticipate, question and research concerns, resolving engineering issues before fabrication
Communicate with customers about discrepancies and application conflicts
Document information requests, clarifications, correspondence and changes using established protocol
Provide technical, product application and problem-solving support to manufacturing and customers
Function effectively in a team environment across business areas
Promote a safe and harmonious working environment and adhere to the ASSA ABLOY Code of Conduct and Health & Safety Policy
Perform other duties as required

Requirements

What you’ll need

High School Diploma or GED / Bachelor’s degree in Mathematics, Engineering, Business or a related field, preferred
Associates degree or completion of a technical trade school in Computer Aided Drafting, mathematics or related field, strongly preferred
Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable
Complex math and problem-solving skills required, including developed understanding of Algebra and Geometry
AutoCAD detailing experience preferred
Blueprint/template reading skills required
Ability to read and comprehend structural and architectural drawings
Strong knowledge of detailing principles of drawings preferred
Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable
Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
Proficient communication skills, both verbal and written
Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
Must excel working in a fast-paced environment
Some overtime is required

Benefits

Comp & perks

Paid time off, including sick and vacation days
12 paid holidays
Medical, Dental, Vision, Life and AD&D Insurance
Health and flexible savings accounts subject to eligibility requirements
401(k) with company contributions
Tuition Reimbursement
Learning and Career Development opportunities
Employee Assistance Program
Employee discount and recognition programs
Well-being and employee experience initiatives designed to support you throughout your career
Eligible for overtime pay