Order Processor

ASSA ABLOY Opening Solutions

. Process customer orders ranging from basic stock to highly configured orders and detailing .

Posted 10/14/2026full-timeMilan • Tennessee • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in interpreting technical specifications and creating detailed work-order instructions using AutoCAD or DraftSight. Possesses strong problem-solving skills and the ability to manage multiple custom orders while ensuring accuracy and adherence to industry standards.

Highest-signal resume keywords

AutoCAD ProficiencyCustom Order Detailing ExperienceApplied Mathematical SkillsTechnical Drafting KnowledgeInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingTechnical Drawing InterpretationMathematical Problem-SolvingDetailing and DraftingPricing CalculationManufacturing Work-Order CreationSteel Industry PracticesHollow Metal Manufacturing KnowledgeArchitectural Hardware UnderstandingDocument Review and Preparation

Soft Skills

Organizational SkillsTime-Management SkillsWritten Communication SkillsVerbal Communication SkillsMultitasking Ability

Tools & Technologies

AutoCADDraftSightMicrosoft WordMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

High School Diploma or GEDAssociate’s Degree in Related Field (Preferred)

Industry Keywords

Steel ConstructionArchitectural Hardware IndustryBuilding ProductsCustom OrdersManufacturing Standards

About the role

Key responsibilities & impact

Process customer orders ranging from basic stock to highly configured orders and detailing
Interpret customer specifications, drawings, hardware templates, and order information
Create accurate, manufacturable work-order instructions for doors, frames, and related products
Research technical requirements and identify and resolve discrepancies
Prepare or revise detailed drawings for manufacturing using AutoCAD or DraftSight
Handle technical inquiries from manufacturing and customers
Submit and document information requests, clarifications, and changes using established protocol
Communicate with customers regarding discrepancies and application conflicts
Provide technical and problem-solving support to manufacturing and customers
Calculate or verify pricing for custom products according to established guidelines
Review order documentation and prepare orders for processing
Understand and utilize standard steel industry practices
Maintain confidentiality of customer, competitive, and proprietary information
Meet productivity, quality, and lead-time goals
Complete correspondence course, multitask, assume and expand responsibilities, and demonstrate continuous learning

Requirements

What you’ll need

High School Diploma or GED
Applied mathematical and problem-solving skills, including algebra and geometry
Ability to interpret hardware templates, blueprints, and architectural or structural drawings
Proficiency in Microsoft Word, Excel, Outlook, and other common computer applications
Excellent interpersonal, written, and verbal communication skills
Demonstrated organizational, planning, and time-management skills
Ability to manage multiple concurrent orders while maintaining accuracy and meeting deadlines
Associate’s degree or technical training in computer aided drafting, mathematics, or related field preferred
Relevant experience in custom order detailing may be considered in place of preferred education
Experience with AutoCAD, DraftSight, or similar technical drafting applications preferred
Knowledge of drafting, detailing, drawing interpretations, and related design principles preferred
General knowledge of steel construction preferred
Hollow metal manufacturing experience preferred
Understanding of the architectural hardware industry, building products and/or structures preferred
Must be able to remain in a stationary position 50% or more of time
Must be able to constantly operate a computer and other office machinery
Must be able to work overtime, including extended shifts and weekends, as business needs require
Must be able to perform in an open cube work environment with a quiet to moderate noise level

Benefits

Comp & perks

Regular feedback, training, and development opportunities
Career growth opportunities locally, regionally, or internationally
Diverse and inclusive work environment