OTC QA Specialist I

ASSA ABLOY Opening Solutions

. Perform daily and periodic quality reviews of cash application transactions .

Posted 9/23/2026full-timeBogotá • ColombiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Cash Applications and Accounts Receivable processes, with a strong focus on reconciliation, problem-solving, and payment transaction auditing. Proficient in ERP systems and Microsoft Excel, with a keen attention to detail and ability to analyze large volumes of data.

Highest-signal resume keywords

Cash Applications ExperienceReconciliation SkillsERP Systems ProficiencyOrder-to-Cash Process KnowledgeAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Application AuditingReconciliationACH ProcessingWire Transfer ProcessingLockbox TransactionsCredit Card TransactionsMicrosoft ExcelData AnalysisCustomer Master Data ManagementCredit Risk Assessment

Soft Skills

Problem-SolvingCommunication SkillsTime ManagementAttention to DetailAbility to Manage Multiple Priorities

Tools & Technologies

Microsoft DynamicsSAPOracleERP Systems

Industry Keywords

Accounts ReceivableBillingCollectionsFinance Shared ServicesCash Management PracticesInternal ControlsCustomer OnboardingCredit Bureau InformationUSD TransactionsCAD Transactions

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Perform daily and periodic quality reviews of cash application transactions
Audit lockbox, ACH, wire, virtual card, credit card, and other payment transactions
Validate payment applications against remittance documentation, customer account activity, and invoice records
Research and resolve unapplied cash, unidentified receipts, short payments, duplicate payments, overpayments, and misapplied transactions
Monitor exception queues and resolve outstanding items
Review customer credit balances and assist with refund validation and processing
Support month-end and year-end cash reconciliation and close activities
Own daily monitoring, research, reconciliation, tracking, aging, and resolution of unidentified and unapplied cash
Partner with Cash Applications, Collections, Billing, Accounting, Treasury, Sales, Project Management, Customer Service, and customers
Perform root cause analysis and recommend corrective actions
Drive initiatives to reduce unidentified and unapplied cash balances and improve payment identification rates
Perform account reconciliations and review adjustments, write-offs, deductions, credits, and dispute resolutions
Track and report quality findings, errors, exception trends, corrective actions, and resolution outcomes
Support system-change testing, process improvements, automation initiatives, audits, special projects, and operational reviews
Process and validate new customer account setup requests in the ERP system
Maintain and validate AR customer master data and audit trails
Perform foundational credit reviews and escalate documentation gaps, policy exceptions, and risk indicators

Requirements

What you’ll need

2–4 years of experience in Cash Applications, Accounts Receivable, Billing, Collections, Accounting Operations, or Finance Shared Services
Strong understanding of Order-to-Cash processes and cash application best practices
Experience processing or auditing ACH, Wire, Lockbox, Virtual Card, Credit Card, and other electronic payment transactions
Reconciliation and problem-solving skills
Working knowledge of internal controls, cash management practices, and audit requirements
Experience with ERP systems such as Microsoft Dynamics, SAP, Oracle, or equivalent
Intermediate to advanced Microsoft Excel skills
Strong attention to detail and ability to analyze large volumes of transactional data
Excellent written and verbal communication skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Experience with USD and CAD currency transactions, both taxable and non-taxable
Working knowledge of customer onboarding, customer master data, and foundational credit risk concepts
Ability to interpret basic credit bureau information and follow established credit approval and escalation procedures

Benefits

Comp & perks

Regular feedback, training, and development opportunities
Opportunities to grow roles locally, regionally, or internationally
Diverse and inclusive teams
No travel required