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Product Installation and Service Manager
ASSA ABLOY Opening Solutions. Lead the safe and successful delivery of installation and service projects across high-security and Critical National Infrastructure environments.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing installation and service projects within high-security and Critical National Infrastructure environments, ensuring compliance with health and safety standards while driving operational efficiency and customer satisfaction.
Highest-signal resume keywords
Project ManagementInstallation And Service OperationsMechanical And Electromechanical Security SolutionsHealth And Safety ComplianceTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningSite SurveysResource ManagementCommissioning ActivitiesTechnical Delivery OperationsAccess Control SystemsKey Management SystemsPlanned And Reactive MaintenanceCompliance RequirementsSystem Lifecycle Management
Soft Skills
Relationship BuildingCustomer ServiceContinuous Improvement
Industry Keywords
High-Security EnvironmentsCritical National InfrastructureHealth And Safety LegislationRAMSService Contracts
About the role
Key responsibilities & impact- Lead the safe and successful delivery of installation and service projects across high-security and Critical National Infrastructure environments.
- Manage project planning, site surveys, resources, subcontractors and commissioning activities.
- Ensure projects are delivered on time, to budget and in line with customer requirements.
- Build relationships with customers and internal stakeholders as the primary operational contact throughout project delivery and service activities.
- Develop and support installation and service teams, ensuring technical competence, compliance, quality and health and safety performance.
- Monitor operational performance, service KPIs and customer satisfaction.
- Drive continuous improvement across installation quality, service delivery and operational efficiency.
- Support business growth and service excellence across installation and maintenance activities.
Requirements
What you’ll need- Proven experience managing installation, service or technical delivery operations, with responsibility for complex projects and multiple stakeholders.
- Strong knowledge of mechanical, electromechanical and electronic security solutions, including locking, access control and key management systems.
- Experience leading field-based engineering teams and subcontractors, ensuring high standards of performance, quality and customer service.
- Sound understanding of planned and reactive maintenance delivery, Health & Safety legislation, RAMS and safe systems of work.
- Experience working within high-security or Critical National Infrastructure environments.
- Knowledge of compliance requirements, service contracts and system lifecycle management is advantageous.
Benefits
Comp & perks- Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
- A competitive salary and incentive scheme.
- Holiday Flex
- Cycle 2 Work
- Attractive company pension
- Discount portal
- Recognition scheme
- Wellbeing program