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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing product backlogs and defining requirements for firmware in access control systems, with a strong focus on Agile methodologies and cross-functional collaboration. Proficient in translating customer insights and technical needs into actionable product features and acceptance criteria.
Highest-signal resume keywords
Product Owner ExperienceAgile MethodologiesEmbedded Firmware KnowledgeStakeholder ManagementJira Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Backlog ManagementRequirements DefinitionAcceptance Criteria DevelopmentAgile and Scrum PracticesFirmware DevelopmentCustomer-Facing SoftwarePhysical Access Control KnowledgeCredential TechnologiesIoT Device ExperienceData-Driven Decision Making
Soft Skills
Excellent CommunicationDecision-Making SkillsStakeholder ManagementCross-Functional Team CollaborationProblem-Solving
Tools & Technologies
JiraConfluenceMiroMicrosoft TeamsPACS Management Tools
Industry Keywords
Access Control SystemsElectronic SecurityRFID TechnologyIdentity SolutionsCustomer InsightsMarket IntelligenceProduct Lifecycle ManagementService PacksField Issue ResolutionScaled Agile Frameworks
Tech Stack
Tools & technologiesIoT
About the role
Key responsibilities & impact- Own and prioritise the reader firmware product backlog
- Define requirements, features and acceptance criteria for firmware across HID’s access control reader portfolio
- Act as the point of contact for feature-level decisions, clarifications and prioritisation
- Work with engineering management, quality, operations and program teams to clarify scope, remove blockers and make product decisions
- Represent customer needs using customer insights, market intelligence, competitive analysis and data-driven decision-making
- Lead backlog refinement, sprint planning, reviews and retrospectives within Scrum and scaled Agile delivery models
- Support product lifecycle activities including launches, service packs, sustaining releases, field issue containment and end-of-life planning
- Ensure interoperability across PACS ecosystem credentials, controllers, mobile access and device management tools
- Collaborate with Product Managers on roadmaps, positioning, business cases, release content and go-to-market readiness
- Convert product capabilities into a transparent backlog with value, priority, dependencies and release intent
- Align customer needs, regulatory and security requirements, architecture constraints and manufacturing readiness
- Make evidence-based trade-offs and escalate decisions requiring wider business input
- Support design validation, factory readiness, product changes and issue resolution
Requirements
What you’ll need- Bachelor’s degree in engineering, Computer Science, Business, Product Management or a related field, or equivalent practical experience
- Demonstrable experience as a Product Owner, Product Manager, Systems Engineer or similar role delivering technology products
- Ability to convert complex customer and technical needs into concise requirements, prioritised backlogs and testable acceptance criteria
- Experience working in Agile and Scrum product development environments, including scaled Agile frameworks such as SAFe or equivalent
- Experience with embedded firmware and customer-facing software
- Excellent communication, stakeholder management and decision-making skills
- Ability to work effectively in a remote and global cross functional team environment
- Experience with physical access control readers, credential technologies, mobile access, electronic security, RFID, IoT devices or identity solutions
- Working knowledge of Physical Access Control (PACS) components, interfaces and management tools
- Experience with Jira; familiarity with Confluence, Miro and Microsoft Teams
- Experience supporting product launches, maintenance releases, service packs, customer escalations or field issue resolution
- Currently and legally authorized to reside and work in the hiring country
- Immigration sponsorship is not available
Benefits
Comp & perks- Competitive salary and rewards package
- Competitive benefits and annual leave offering, allowing for work-life balance
- Flexible work environment
- Extensive career development opportunities and resources
- Regular feedback, training, and development opportunities
- Diverse, equitable, and inclusive workplace
- Global team collaboration and opportunities to grow roles locally, regionally, or internationally