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Project Specialist
ASSA ABLOY Opening Solutions. Support coordination and execution of new equipment installations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing procedures and customer service, with strong organizational skills and the ability to analyze reporting related to customer interactions. Proficient in coordinating equipment installations and managing administrative functions effectively.
Highest-signal resume keywords
Billing Procedures KnowledgeCustomer Service ExperienceMicrosoft Office ProficiencyDetail-Oriented OrganizationProject Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing ProceduresCustomer ServiceProject ManagementDispatch ExperienceData Analysis
Soft Skills
Excellent CommunicationDetail-OrientedMultitasking AbilityTeam CollaborationPositive Attitude
Tools & Technologies
Microsoft OfficeWordExcelElectronic Spreadsheets
Certifications & Qualifications
Associate’s Degree
Industry Keywords
Medical BillingInstallation CoordinationCustomer InteractionAdministrative Functions
About the role
Key responsibilities & impact- Support coordination and execution of new equipment installations
- Process all billing transactions relating to new equipment
- Coordinate field planning activities
- Schedule technicians for new installation jobsites
- Address customer questions during schedule confirmations using basic installation-equipment knowledge
- Communicate and work directly with outside operations, Installation Managers, and Technicians
- Work with the receivables department and U.S. branches to ensure billing accuracy and prevent customer questions and complaints
- Create installation calls and enter or update customer and end-user information connected to door identification tags
- Complete customer-required billing documents and lien releases
- Perform other administrative functions as directed by the Manager
- Support the reporting manager with daily functions
- Analyze reporting related to customer service calls
Requirements
What you’ll need- Proven competence and knowledge of general billing procedures
- Associate’s degree or equivalent work experience
- 2 years of billing and/or customer service experience; medical billing/coding experience is a plus
- Some project management experience is a plus
- Dispatch experience is a plus
- Solid computer skills
- Familiarity with Microsoft Office, Word, Excel, and electronic spreadsheets
- Excellent written and verbal communication skills
- Detail-oriented with strong organizational skills
- Ability to multitask and mitigate arising challenges
- Ability to work effectively within a team and independently
- Ability to work well under pressure
- Positive attitude
- Flexibility to work overtime during month-end and as workload demands
- Ability to encourage and coach peers as appropriate
- Ability to analyze reporting pertaining to customer service calls
Benefits
Comp & perks- Competitive pay
- Health, dental, and vision plans
- 401(k) with company matching
- Short- and long-term disability insurance
- Life and accidental insurance
- 15 PTO days
- 11 paid holidays
- Flexible scheduling
- Structured onboarding process
- Access to online courses
- Ongoing training and development opportunities
- Length of Service awards
- Career paths, regular performance reviews, and opportunities for promotion
- Leadership development programs
- Tuition reimbursement
- Service awards