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Project Specialist
ASSA ABLOY Opening Solutions. Process all billing transactions relating to new equipment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing procedures and customer service, with strong organizational skills and the ability to manage multiple tasks effectively. Proficient in Microsoft Office and capable of supporting project management and administrative functions.
Highest-signal resume keywords
Billing ProceduresCustomer Service ExperienceMicrosoft Office ProficiencyProject ManagementDispatch Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing TransactionsMedical BillingCustomer Information ManagementInstallation SchedulingData Entry
Soft Skills
Excellent Communication SkillsDetail OrientedStrong Organizational SkillsAbility to MultitaskPositive Attitude
Tools & Technologies
Microsoft WordMicrosoft ExcelElectronic Spreadsheets
Certifications & Qualifications
Associate’s Degree
Industry Keywords
Field PlanningInstallation ManagementCustomer Service CallsLien Releases
About the role
Key responsibilities & impact- Process all billing transactions relating to new equipment
- Coordinate field planning
- Schedule technicians for new installation jobsites
- Use basic knowledge of new installation equipment to address customer questions and concerns during schedule confirmation
- Communicate and work directly with outside operations, Installation Managers, and Technicians
- Work with the receivables department and U.S. branches to ensure accurate billing and avoid customer questions and complaints
- Create installation calls and enter or update customer and end-user information connected to door identification tags
- Complete customer-required billing documents and lien releases
- Perform other administrative functions as directed by the Manager
- Support the reporting manager with daily functions
- Report to the NA Project Specialist Manager within the Finance department
Requirements
What you’ll need- Proven competence plus knowledge of general billing procedures
- Associate’s degree or equivalent work experience
- 2 years billing and/or customer service experience
- Medical billing/coding experience a plus
- Some Project Management is a plus
- Dispatch Experience is a plus
- Solid computer skills
- Familiarity with Microsoft Office, Word, Excel, and electronic spreadsheets
- Excellent written and verbal communication skills
- Detail oriented and strong organizational skills
- Ability to multitask and mitigate arising challenges
- Ability to work well within a team environment and independently
- Ability to work well under pressure
- Positive attitude
- Flexibility to work overtime during month end and when workload demands it
- Ability to encourage and coach peers as seen fit
- Ability to analyze reporting pertaining to customer service calls
Benefits
Comp & perks- Competitive pay
- Health, dental, and vision plans
- 401(k) with company matching
- Short- and long-term disability, life, and accidental insurance
- 15 PTO days
- 11 paid holidays
- Flexible scheduling
- Structured onboarding process
- Access to online courses
- Learning from experienced colleagues and industry experts
- Length of Service awards
- Opportunities for promotion and career development
- Regular performance reviews
- Leadership development programs
- Tuition reimbursement
- Service awards