Quality Engineer

ASSA ABLOY Opening Solutions

. Run the Return Goods process .

Posted 10/14/2026full-timeMonroe • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in quality assurance processes, including root-cause analysis, corrective actions, and statistical confidence in data collection. Proficient in collaborating across departments to drive quality improvements and manage the return goods process effectively.

Highest-signal resume keywords

Quality Assurance ProcessesRoot-Cause AnalysisStatistical ConfidenceData Collection and AnalysisProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Machining and Assembly DrawingsInspection and TestingWiring Harness AssemblyCrimping and SolderingQuality Tools

Soft Skills

Excellent Communication SkillsDetail-OrientedSelf-StarterProblem-Resolution SkillsTime Management

Tools & Technologies

Microsoft Office SuiteTest Equipment

Industry Keywords

Return Goods ProcessNon-Conformance AnalysisContinuous Improvement8-D5-Why

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Run the Return Goods process
Identify returned goods from customers, evaluate malfunctions, rebuild units, determine credits, and communicate credits through paperwork
Work with the quality manager and production team to research and analyze non-conformances, shortages, customer dissatisfaction issues, and in-process manufacturing issues
Perform root-cause analysis and corrective actions
Identify quality improvement opportunities and raise awareness of quality through training and collaboration
Provide hands-on support in a fast-paced environment with minimal direction
Provide inspection data and quality assurance reports to the quality manager and senior management
Establish statistical confidence by identifying sample sizes, acceptable error, and process-confidence levels
Develop sampling plans using attribute, variable, and sequential sampling methods
Prepare reports by collecting, analyzing, and summarizing data and making continuous-improvement recommendations
Collaborate with quality, engineering, manufacturing, and other departments
Engage in the non-conforming materials process and resolve issues meeting company and customer expectations
Manage transitions from discontinued products to newly introduced products
Perform other duties and responsibilities as determined by the Company

Requirements

What you’ll need

Minimum Associate Degree or 5+ years of experience in a similar engineering position
Ability to read and understand machining and assembly drawings
Technical understanding with a hands-on approach
Able to inspect, test, and assemble wiring harnesses, including crimping, soldering, and using test equipment
Ability to multi-task, prioritize, and manage time efficiently
Ability to objectively review, understand, and organize data
Excellent verbal and written communication skills
Intermediate to advanced computer literacy, including Microsoft Office Suite
Understanding of QA processes for data collection and analysis, including 5-Why, corrective action, and 8-D
Process improvement and development using quality tools
Problem-resolution skills and ability to understand the competitive market
Ability to manage multiple tasks and priorities in a high-volume environment
Detail-oriented and well-organized
Self-starter able to work under minimal supervision
Dependable and self-motivated
Ability to perform the stated physical demands, including sitting, using hands and fingers, standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling
Ability to work around moving mechanical parts and vehicles in a moderate-to-loud noise environment

Benefits

Comp & perks

Regular feedback, training, and development opportunities
Career growth opportunities locally, regionally, or internationally
Diverse and inclusive work environment