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Sales and Production Order Control Lead
ASSA ABLOY Opening Solutions. Field requests for job expedites and preferred scheduling slots .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while effectively managing job scheduling and order processing in a fast-paced environment. Proficient in data entry and familiar with tools such as iSAC and Baan to support production and sales coordination.
Highest-signal resume keywords
Data Entry ExperienceOrder ProcessingJob Scheduling CoordinationCustomer Service ExperienceExcellent Verbal Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryOrder ProcessingJob SchedulingEquipment OrderingBooking Documentation Review
Soft Skills
OrganizedSelf-MotivatedPositive AttitudeAbility to Multi-TaskTeam Collaboration
Tools & Technologies
ISACBaanMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Certifications & Qualifications
High School DiplomaCommunity College Degree
Industry Keywords
Production CoordinationCustomer LiaisonHigh-Volume OrdersPressure Field EnvironmentQuality Complaint Orders
About the role
Key responsibilities & impact- Field requests for job expedites and preferred scheduling slots
- Coordinate the use of expedite slots with production
- Work with Production Group Leaders to provide prompt responses
- Process branch bookings in iSAC
- Enter equipment orders for Districts, Distributors, and Canada in Baan
- Review booking and change order documentation for completeness
- Work with branch operations to manage and release orders
- Coordinate job scheduling
- Work with the Custom Committee to ensure jobs are entered correctly
- Enter class 3 orders for extrusions related to projects already shipped
- Act as liaison between production and sales
- Support timely and accurate processing of high-volume orders
- Cross-train in invoicing, paint matching, scheduling, and quality complaint orders
Requirements
What you’ll need- High school diploma (required)
- Community college degree (preferred)
- Undergraduate degree (helpful, but not required)
- Two – five years working in an office environment
- Working in a pressure field environment
- Working as a team
- Previous customer service experience
- Data entry experience
- Computer ability: Word, Excel, PowerPoint
- Accurate typing skills
- Professional appearance
- Pleasant telephone voice
- Positive attitude
- Ability to multi-task in a fast-paced environment
- Organized
- Logical and technical
- Self-motivated
- Ability to take direction
- Excellent verbal communication skills
- Ability to work well within a team
- High-energy, results-oriented approach
- Reliable and disciplined
Benefits
Comp & perks- Competitive pay
- Robust health insurance options
- Retirement plans
- PTO
- Paid holidays
- Tuition reimbursement
- Service awards
- Career paths with regular performance reviews
- Opportunities for promotion
- Leadership development programs
- Health, dental, and vision plans
- 401(k) with company matching
- Short- and long-term disability insurance
- Life insurance
- Accidental insurance
- 15 PTO days
- 11 paid holidays
- Flexible scheduling
- Structured onboarding process
- Access to online courses
- Learning from experienced colleagues and industry experts
- Length of Service awards