Service Sales Representative

ASSA ABLOY Opening Solutions

. Interface with customers, field technicians, other departments, and management associates, focusing on customer service .

Posted 11/2/2026full-timeAustell • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to develop and maintain relationships with clients while achieving sales quotas. Proficient in CRM systems and possesses a solid understanding of door hardware functions and market dynamics.

Highest-signal resume keywords

Business Development ExperienceAAADM Certification UnderstandingDoor Hardware KnowledgeCRM Systems FamiliaritySales Quota Achievement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales QuotingCustomer Relationship ManagementMarket AnalysisService ReportingForecasting

Soft Skills

Excellent Verbal CommunicationProblem-SolvingTeam CollaborationAttention to DetailPositive Attitude

Tools & Technologies

MS Office ProductsCRM Systems

Certifications & Qualifications

AAADM Certification

Industry Keywords

Customer ServiceBusiness DevelopmentSales EnvironmentDoor HardwareService Sales

About the role

Key responsibilities & impact

Interface with customers, field technicians, other departments, and management associates, focusing on customer service
Grow the local services business by developing new account opportunities
Maintain existing customer relationships within the territory
Communicate with customers regarding work schedules and expectations
Meet monthly and quarterly service sales quotas
Meet monthly and quarterly service quoting quotas
Use the company’s quoting and CRM processes and systems
Submit forecasts and reports in a timely and legible manner
Make continual in-person visits to local end users
Maintain relationships with major customers
Foster relationships with new prospects
Provide customers with requested service reports
Participate in customer complaints and resolution processes
Join and maintain professional associations to enhance selling opportunities
Understand workflow with Dispatch/Administrative Assistant in the local District
Perform other related duties as required or assigned

Requirements

What you’ll need

Marketing or business degree preferred
2-3 years’ experience in a business development/sales environment
Understanding of AAADM Certification
Knowledge and understanding of door hardware/electric door hardware functions and use
Knowledge of competitors’ pricing, strengths, and weaknesses
High level of organization
Ability to work well within a group in a team environment
Self-motivated and capable of problem-solving and managing multiple projects
Professional appearance
Positive attitude
Grace under pressure
Accuracy and attention to detail
Sharp analytical skills
Ability to take direction well
Excellent verbal communication skills
High-energy, results-oriented approach
Reliable and disciplined
Excellent follow-up skills
Working knowledge of MS Office products
Familiarity with CRM systems

Benefits

Comp & perks

Competitive pay
Health, dental, and vision plans
401(k) with company matching
Short- and long-term disability, life, and accidental insurance
15 PTO days
11 paid holidays
Tuition reimbursement
Service awards
Flexible scheduling
Structured onboarding process
Access to online courses
Ongoing training and development opportunities
Length of Service awards
Regular performance reviews
Opportunities for promotion
Leadership development programs
Career paths and opportunities to explore different roles