Service Sales Representative

ASSA ABLOY Opening Solutions

. Interface with customers, field technicians, other departments, and management-level associates, focusing on customer service .

Posted 10/27/2026full-timeElk Grove Village • Illinois • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and the ability to develop and maintain relationships with clients while achieving sales quotas. Proficient in CRM systems and MS Office, with a solid understanding of door hardware functions.

Highest-signal resume keywords

Business Development ExperienceCustomer Relationship ManagementSales Quota AchievementStrong Organization SkillsExcellent Verbal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales QuotingCustomer ServiceProject ManagementAnalytical SkillsAttention to DetailProblem-SolvingTime ManagementDoor Hardware KnowledgeCRM Systems FamiliarityMS Office Proficiency

Soft Skills

Self-MotivatingTeam CollaborationPositive AttitudeGrace Under PressureReliability

Certifications & Qualifications

AAADM Certification

Industry Keywords

Local Services BusinessCustomer Complaints ResolutionProfessional AssociationsCompetitor AnalysisService Reports

About the role

Key responsibilities & impact

Interface with customers, field technicians, other departments, and management-level associates, focusing on customer service
Grow the local services business by developing new account opportunities
Maintain existing customer relationships within the territory
Communicate with customers regarding work schedules and meeting expectations
Meet monthly and quarterly service sales quotas
Meet monthly and quarterly service quoting quotas
Use the company’s quoting and CRM processes and systems
Submit forecasts and reports in a timely and legible manner
Make continual in-person visits to local end users
Maintain relationships with major customers
Foster relationships with new prospects
Provide customers with requested service reports
Participate in customer complaints and resolution processes
Monitor competitors’ pricing, strengths, and weaknesses
Join and maintain professional associations to enhance selling opportunities
Understand workflow with Dispatch/Administrative Assistant in the local District
Perform other related duties as required or assigned

Requirements

What you’ll need

Marketing or business degree preferred
2-3 years’ experience in a business development/sales environment
Strong organization and time management skills
Ability to work well within a group in a team environment
Self-motivating and problem-solving abilities
Capability to manage multiple projects
Professional appearance
Positive attitude
Grace under pressure
Accuracy and attention to detail
Sharp analytical skills
Ability to take direction well
Excellent verbal communication skills
High-energy, results-oriented approach
Reliability and discipline
Excellent follow-up skills
Working knowledge of MS Office Products
Familiarity with CRM systems
Understanding of AAADM Certification
Knowledge of door hardware/electric door hardware functions and use

Benefits

Comp & perks

Competitive pay
Robust health insurance options
Retirement plans
PTO
Paid holidays
Tuition reimbursement
Service awards
Health, dental, and vision plans
401(k) with company matching
Short- and long-term disability, life, and accidental insurance
15 PTO days and 11 paid holidays
Flexible scheduling
Structured onboarding process
Access to online courses
Training and development opportunities
Length of Service awards