Service Sales Representative

ASSA ABLOY Opening Solutions

. Interface with customers, field technicians, other departments, and management-level associates, with a focus on customer service .

Posted 10/9/2026full-timeOrlando • Florida • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to develop and maintain relationships with clients while achieving sales quotas. Proficient in CRM systems and possesses a solid understanding of door hardware and related certifications.

Highest-signal resume keywords

Business Development ExperienceCustomer Relationship ManagementSales Quota AchievementCRM Systems FamiliarityDoor Hardware Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales QuotingForecastingAnalytical SkillsAttention to DetailProject Management

Soft Skills

OrganizationTeam CollaborationProblem-SolvingCommunication SkillsPositive Attitude

Tools & Technologies

MS Office ProductsCRM Systems

Certifications & Qualifications

AAADM Certification

Industry Keywords

Customer ServiceBusiness DevelopmentService SalesLocal Services BusinessDoor Hardware

About the role

Key responsibilities & impact

Interface with customers, field technicians, other departments, and management-level associates, with a focus on customer service
Grow the local services business by developing new account opportunities
Maintain existing customer relationships within the territory
Maintain open communication with customers regarding work schedules and expectations
Meet monthly and quarterly service sales quotas
Meet monthly and quarterly service quoting quotas
Understand and use the company’s quoting and CRM processes and systems
Submit forecasts and reports in a timely and legible manner
Make continual in-person visits to local end users
Maintain relationships with major customers
Foster relationships with new prospects
Provide customers with requested service reports
Participate in customer complaint and resolution processes
Understand competitors’ pricing, strengths, and weaknesses
Join and maintain professional associations to enhance selling opportunities
Maintain a complete understanding of workflow with Dispatch/Administrative Assistant in the local district
Perform other related duties as assigned

Requirements

What you’ll need

2-3 years’ experience in a business development/sales environment
Must demonstrate a high level of organization
Ability to work well within a group in a team environment
Self-motivating and problem-solving ability
Capable of managing multiple projects
Professional appearance
Positive attitude
Grace under pressure
Accuracy and attention to detail
Sharp analytical skills
Exceptional organization skills
Ability to take direction well
Excellent verbal communication skills
High-energy, results-oriented approach
Reliable and disciplined
Excellent follow-up skills
Working knowledge of MS Office Products
Familiarity with CRM systems
Marketing or business degree preferred
Understanding of AAADM Certification
Knowledge and understanding of door hardware/electric door hardware

Benefits

Comp & perks

Competitive pay
Health, dental, and vision plans
401(k) with company matching
Short- and long-term disability, life, and accidental insurance
15 PTO days
11 paid holidays
Flexible scheduling
Structured onboarding process
Access to online courses
Training from experienced colleagues and industry experts
Length of Service awards
Career paths, regular performance reviews, and opportunities for promotion
Leadership development programs
Tuition reimbursement
Service awards