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Service Technician
ASSA ABLOY Opening Solutions. Develop preventive or corrective maintenance work for Skidata solutions and products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical support for engineering solutions, with a strong focus on maintenance of electrical and automation systems. Proficient in customer service, problem-solving, and collaboration within operations teams.
Highest-signal resume keywords
Technical Support ExperienceElectrical Engineering KnowledgeSQL Database KnowledgeCustomer OrientationProblem-Solving Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportMaintenance of Electrical SystemsAutomation SystemsData NetworkingHardware ArchitectureSoftware ArchitectureSQL KnowledgeMicrosoft OfficeSoftware Development Knowledge
Soft Skills
TeamworkAutonomySelf-MotivationProactivityAdaptability
Industry Keywords
Skidata SolutionsCustomer SupportPre-Sales ActivitiesService QualityOperations Processes
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Develop preventive or corrective maintenance work for Skidata solutions and products
- Provide technical support and implement Skidata solutions and products at client facilities throughout the installed base
- Carry out activities in person at client facilities, remotely from the workstation, or in a laboratory or other Skidata facilities
- Maintain high levels of service quality and customer attention/support
- Collaborate in pre-sales activities in technical and commercial aspects
- Support the company's Operations area processes
- Prepare work reports and service spreadsheets in a timely and accurate manner
- Work within the Operations team and report to the Operations Manager
- Work Monday to Friday from 8:00 AM to 5:00 PM
Requirements
What you’ll need- Minimum of 3 years of experience in similar roles, with at least 2 years in technical support for engineering solutions
- Minimum education: secondary or higher education in electrical engineering, computer science, industrial engineering, or related fields
- IT and data networking experience
- Knowledge of hardware and software architecture
- Experience in maintenance/technical support of electrical or automation systems
- Knowledge of English (intermediate level, written and spoken) and Spanish (spoken), in addition to Portuguese
- Intermediate user level knowledge of Microsoft Office
- Teamwork and autonomy to work independently
- Strong self-motivation
- Availability to travel throughout Portugal or abroad
- Responsibility, honesty, commitment, respect for teamwork
- Customer orientation
- Problem-solving orientation
- Proactive, adaptable, and highly flexible, available to work in a changing environment
- Preference for candidates with software development knowledge
- Preference for candidates with knowledge of SQL databases
Benefits
Comp & perks- Meal allowance: €10,20/day
- Provision of a vehicle (for limited personal use)
- Career development opportunities
- Innovative solutions at the cutting edge
- A dynamic and forward-thinking work environment
- Diverse opportunities
- International team environment
- Permanent contract