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Technical Order Processing Specialist, Curries
ASSA ABLOY Opening Solutions. Accurately enter and process customer orders into the system for production/manufacturing .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in processing customer orders and interpreting product specifications while maintaining high standards of communication and problem-solving. Capable of identifying process improvements to enhance customer experience in the Door, Building Materials, and Hollow Metal industries.
Highest-signal resume keywords
Customer Order ProcessingReading SchematicsExcellent Communication SkillsAnalytical Problem-SolvingFast-Paced Environment Adaptability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Math ProficiencyBasic GeometryAlgebra SkillsOrder ProcessingTechnical Inquiry AssistanceProcess Improvement EvaluationKPI Management
Soft Skills
Organizational SkillsFollow-Up SkillsSense of Urgency
Tools & Technologies
Microsoft WordMicrosoft ExcelEmailInternet
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Door IndustryBuilding MaterialsHollow Metal IndustryHealth & Safety PolicyASSA ABLOY Code of Conduct
About the role
Key responsibilities & impact- Accurately enter and process customer orders into the system for production/manufacturing
- Interpret product specifications and research drawings
- Process customer orders, ranging from basic stock to highly configured
- Assist customers with technical inquiries and problems while maintaining appropriate metrics and KPIs
- Communicate with customers about discrepancies, order conflicts, and shipping delays
- Follow up to ensure customer issues are resolved promptly and thoroughly
- Evaluate and identify opportunities for process improvements that positively impact the customer experience
- Promote a safe and harmonious working environment
- Adhere to the ASSA ABLOY Code of Conduct and Health & Safety Policy
- Perform other duties as required
Requirements
What you’ll need- High School Diploma or GED
- Proficiency with Math, Basic Geometry and Algebra skills would help you excel
- Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable
- Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
- Proficient communication skills, both verbal and written
- Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
- Must excel working in a fast-paced environment
- Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable
Benefits
Comp & perks- Competitive Salary
- Paid Vacation, Sick Time, and paid Company Holidays
- Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
- 401(k) Program with company contributions
- Tuition Reimbursement
- Learning and Career Development opportunities
- Flexible Spending
- Employee Assistance Program
- Discount portal
- Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career