Customer Success Technical Account Manager – TAM

Assertive Yield B.V.

. Serve as the primary technical advisor for an assigned portfolio of enterprise publishers .

Posted 9/15/2026contractRemote • LatviaMid-LevelSenior💰 €4,500 - €5,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Technical Account Management with a strong focus on programmatic advertising, customer success, and technical onboarding. Proficient in SQL, JavaScript, and troubleshooting to enhance platform adoption and operational efficiency.

Highest-signal resume keywords

Technical Account ManagementProgrammatic Advertising EcosystemGoogle Ad ManagerSQL SkillsTroubleshooting Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Account ManagementSQLJavaScriptTroubleshootingTechnical OnboardingIntegration ValidationPerformance AnalysisTechnical DocumentationPlatform AdoptionOptimization Recommendations

Soft Skills

Communication SkillsRelationship BuildingCustomer AdvocacyCollaborationProblem-Solving

Tools & Technologies

Google Ad Manager

Industry Keywords

Programmatic AdvertisingPublisher MonetizationTechnical SupportAccount HealthQuarterly Business Reviews

Tech Stack

Tools & technologies

JavaScriptSQL

About the role

Key responsibilities & impact

Serve as the primary technical advisor for an assigned portfolio of enterprise publishers
Build trusted relationships with technical stakeholders
Own ongoing technical account health and platform adoption
Develop technical success plans aligned with customer business objectives
Lead technical onboarding and implementation activities
Validate customer configurations and integrations
Deliver technical enablement and best-practice guidance
Ensure customers successfully adopt new platform capabilities
Analyze publisher performance and identify optimization opportunities
Recommend technical improvements that increase revenue and operational efficiency
Conduct technical account reviews and contribute to Quarterly Business Reviews
Monitor platform health and proactively identify risks
Own standard technical support escalations
Troubleshoot integration and platform issues
Coordinate investigations with Product and Engineering when necessary
Escalate complex issues requiring product changes or code development to Solutions Engineering
Partner with Customer Success Account Managers to deliver a seamless customer experience
Collaborate with Solutions Engineers on complex technical initiatives
Advocate for customer technical needs internally
Support Sales during expansion opportunities requiring technical consultation
Maintain technical documentation and implementation guides
Contribute to internal knowledge sharing
Identify opportunities to improve onboarding and technical support processes

Requirements

What you’ll need

3+ years in Technical Account Management, Solutions Consulting, Ad Operations, or similar
Strong understanding of the programmatic advertising ecosystem
Experience with Google Ad Manager and publisher monetization
Strong SQL skills
Working knowledge of JavaScript and browser technologies
Excellent troubleshooting abilities
Outstanding communication skills
Located in Eastern Europe
Must be able to invoice as an independent contractor or through their own legal entity

Benefits

Comp & perks

Remote Work
Tech-Driven Role
Cross-Functional Collaboration
Flexible Schedule
Career Growth in AdTech