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Customer Development Representative, CDR
AssessFirst 🦄. Re-engage AssessFirst customers and former customers.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer engagement skills through effective communication and relationship-building, with a focus on driving account growth and solution adoption in the SaaS and HR solutions sectors.
Highest-signal resume keywords
Customer EngagementAccount GrowthHubSpot CRMSaaS Industry KnowledgeCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Detail-OrientedResults-OrientedPersistentOrganizedRapport Building
Tools & Technologies
HubSpotDigital Tools
Industry Keywords
SaaSHR SolutionsAI Tools
About the role
Key responsibilities & impact- Re-engage AssessFirst customers and former customers.
- Schedule relevant meetings for Account Managers and Customer Success Managers.
- Identify the right contacts, renew conversations, and create new opportunities.
- Contribute to solution adoption and account growth.
- Reactivate less active customers and arrange conversations with their AM or CSM.
- Participate in campaigns launching new features, present their benefits, and generate interest.
- Re-engage companies that have previously used AssessFirst by highlighting platform enhancements.
- Record interactions in HubSpot, track attended meetings, and ensure visibility into generated opportunities.
- Coordinate activities with BDRs, AMs, and CSMs to ensure a consistent customer experience and avoid duplicate outreach.
- Achieve a target of 12 attended meetings per month.
Requirements
What you’ll need- You are comfortable on the phone and enjoy starting conversations, building rapport, and encouraging contacts to engage.
- You communicate clearly and enthusiastically, both verbally and in writing, and know how to adapt your message to your audience.
- You are persistent and results-oriented.
- You have a strong customer focus.
- You are organized and detail-oriented.
- You are comfortable using digital tools.
- Knowledge of HubSpot or another CRM is a plus, but not required.
- You are curious about AI tools such as ChatGPT, Claude, and Gemini.
- You are interested in the SaaS industry and HR solutions.
- You can work from anywhere in Europe.
Benefits
Comp & perks- Autonomy and flexibility: organize your work freely according to current priorities and projects.
- Fully remote: work from anywhere in Europe!
- Meal vouchers: a €10-per-working-day Swile card.
- Health insurance: coverage through Alan.
- Savings and profit-sharing: employee savings and profit-sharing schemes.
- Well-being: contributions toward sports activities, gift vouchers, and access to a benefits platform.
- Coworking: access to shared workspaces up to five times per month through Worklib.
- Team life: a strong culture and four company off-sites per year to get together.
- We provide every employee with the equipment they need to perform at their best.
- Everyone also has access to an annual budget of €3,000 to meet up with colleagues whenever needed.