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Systems Trainer, Affordable Housing
Asset Living. Design and develop training programs focused on property management platforms and supporting operational processes .
About the role
Key responsibilities & impact- Design and develop training programs focused on property management platforms and supporting operational processes
- Customize and continuously update training materials for diverse learning styles, job functions, system updates, integrations, and company procedures
- Collaborate with subject matter experts, department leaders, Systems, Operations, Learning & Performance, and other internal teams
- Conduct engaging virtual training sessions, and in-person sessions when needed, for new hires and existing employees
- Deliver foundational and advanced training on system modules, workflows, and data management practices
- Use live demonstrations, role-playing, and scenario-based exercises to reinforce learning
- Evaluate training effectiveness through assessments, feedback, and performance metrics
- Identify skill gaps and recommend targeted development opportunities
- Maintain accurate training records in the LMS, including attendance, completions, and certification status
- Support enterprise-level projects through system adoption and process compliance training
- Test, implement, and communicate system enhancements or new features
- Translate technical updates into user-friendly resources and microlearning content
- Provide follow-up coaching and support after system rollouts
- Track participation, completion, and performance outcomes
- Prepare reports summarizing training results, insights, and recommendations for leadership
- Stay current on learning technology trends and systems training best practices
Requirements
What you’ll need- Bachelor’s degree in Business, Education, or a related field (or equivalent experience)
- 2-5 years of experience in systems training, property management operations, or instructional design
- Proficiency with property management systems (Yardi, RealPage, Entrata, etc.) and learning management systems (LMS)
- Strong facilitation, communication, and presentation skills
- Ability to simplify complex system workflows into clear, learner-focused instruction
- Excellent organizational and time management skills
- This position does not require travel