Manager, Agent Strategy Team

Assort Health

. Hire, coach, and develop Agent Strategy Managers with clear performance expectations .

Posted 10/15/2026full-timeUnited StatesMid-LevelSenior💰 $210,000 - $270,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive healthcare or health-tech experience, particularly in supporting health systems and managing teams to achieve measurable retention and expansion results. Proven ability to lead high-stakes conversations and drive customer adoption of AI and automation while navigating complex healthcare workflows.

Highest-signal resume keywords

Healthcare ExperienceTeam ManagementCustomer Adoption of AIEHR Integration FamiliarityAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Team DevelopmentCustomer RetentionPortfolio ManagementOperational Value TranslationProcess BuildingData AnalysisRisk DiagnosisTarget SettingCustomer ROI CommunicationGeographically Distributed Team Leadership

Soft Skills

CoachingExecutive EngagementTrust BuildingHigh-Stakes Conversation LeadershipAdaptability

Tools & Technologies

EHR SystemsEpicAthenahealthEClinicalWorks

Industry Keywords

Health SystemsAcademic Medical CentersMulti-Site Provider OrganizationsStartup ExperienceCustomer-Facing Function Scaling

About the role

Key responsibilities & impact

Hire, coach, and develop Agent Strategy Managers with clear performance expectations
Own team-level adoption, retention, and expansion results
Shape account assignments, capacity, and coverage based on health-system complexity, risks, and opportunities
Coach the team on executive engagement and lead high-stakes conversations with clinical, operational, and technology leaders
Use portfolio data to improve patient access outcomes, demonstrate ROI, and identify growth opportunities
Build playbooks and operating practices for consistent delivery as the company grows
Partner with Implementation, Sales, Product, and Engineering to resolve customer challenges and inform health-system priorities
Lead the team while managing a small portfolio of strategic accounts

Requirements

What you’ll need

Deep healthcare or health-tech experience supporting health systems, academic medical centers, or complex multi-site provider organizations
5–8+ years of relevant customer-facing experience
2+ years managing teams
Track record of hiring and developing teams that deliver measurable retention and expansion results
Experience helping healthcare customers adopt AI or automation and translate adoption into operational value
Familiarity with EHR integrations such as Epic, athenahealth, or eClinicalWorks and their impact on healthcare workflows
Experience working in a startup, building processes, and navigating changing priorities
Credibility to earn trust across executive, clinical, operational, and IT stakeholders and guide difficult conversations
Strong analytical and product judgment, including setting targets, diagnosing portfolio risk, and communicating customer ROI
Experience scaling a customer-facing function through rapid growth
Experience leading geographically distributed teams
Experience developing future team leads or managers

Benefits

Comp & perks

Employee stock options/equity
Annual professional development budget
Training opportunities
Office setup stipend
Medical, dental, and vision insurance
Flexible PTO
Lunch, dinner, and snacks
Fitness stipend with monthly membership reimbursement
Commuter benefits covering eligible transportation costs
401(k) retirement savings plan