Assort Health

Strategist

• Guide complex customer relationships from launch through adoption, renewal, and expansion
• Define customer goals, success measures, risks, growth opportunities, and ROI delivery plans
• Build trust across executive, operational, clinical, and technology stakeholders
• Coordinate governance, decisions, timelines, and workstreams across Assort Health and customers
• Translate customer needs into feedback for Implementation, Product, and Engineering

Senior Agent Strategist, Health Systems

• Own Assort Health’s largest and most complex accounts across the full customer journey
• Define outcomes, success measures, risks, growth opportunities, and ROI delivery plans
• Build trust with C-suite stakeholders and guide decisions about AI, operations, and growth
• Coordinate governance, decisions, timelines, and workstreams across Assort and customers
• Protect retention, lead renewals, and identify expansion opportunities
• Bring customer insights into product, implementation, and business decisions
• Mentor other Agent Strategists
• Improve playbooks used across the Agent Strategy function
• Shape Assort Health’s product and define how the function scales

Principal Agent Strategist

• Guide complex accounts from launch through adoption, renewal, and expansion
• Define customer goals, success measures, risks, opportunities, and ROI plans
• Help executives and operating teams identify where AI can improve performance and patient access
• Coordinate stakeholders, decisions, timelines, and workstreams across Assort Health and customers
• Address risks early, reinforce Assort’s value, and identify expansion opportunities
• Build product expertise and bring customer insights to Sales, Implementation, Product, and Engineering
• Improve playbooks and processes for scaling Agent Strategy
• Partner with executive and operating leaders
• Own a portfolio of complex customer relationships
• Guide customers from launch through renewal and expansion

Senior Agent Strategist

Research Engineer

• Build industry-leading healthcare AI models and model pipelines powering voice agents and the patient platform
• Own large initiatives advancing model and agent capabilities in healthcare while maintaining reliability, efficiency, and precision
• Lead research and engineering to improve conversational capabilities, including instruction following, tool calling, retrieval, and memory
• Investigate speech and audio research questions and design experiments to test model hypotheses
• Build and iterate end-to-end models and pipelines optimized for quality, efficiency, and user experience
• Identify model-task optimization opportunities based on performance, latency, and cost
• Partner with platform and product engineers to integrate new models into production systems
• Convert ambiguous research ideas into iterative milestones and roadmaps
• Train, fine-tune, validate, and further develop in-house and customer-developed models
• Design evaluation protocols and benchmarks measuring quality, generalization, robustness, and research progress
• Analyze datasets, model outputs, and failure cases to guide model development