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Senior Agent Strategist, Health Systems
Assort Health. Guide complex customer relationships from launch through adoption, renewal, and expansion .
About the role
Key responsibilities & impact- Guide complex customer relationships from launch through adoption, renewal, and expansion
- Define customer goals, success measures, risks, growth opportunities, and ROI delivery plans
- Build trust across executive, operational, clinical, and technology stakeholders
- Coordinate governance, decisions, timelines, and workstreams across Assort Health and customers
- Translate customer needs into feedback for Implementation, Product, and Engineering
Requirements
What you’ll need- 5+ years of relevant experience, including at least 3 years working in healthcare or health tech
- Experience in Customer Success, Account Management, Consulting, Implementation, or a related strategic role
- Experience owning complex accounts across adoption, retention, renewal, and expansion
- Strong knowledge of healthcare operations, patient access, and provider organizations
- Strong executive communication and ability to navigate complex stakeholder environments
- Experience leading programs across multiple teams, priorities, and workstreams
- Strong product aptitude, sound judgment, and comfort working independently
- Travel up to 25% for executive meetings, presentations, and onsite partnership work
Benefits
Comp & perks- Employee stock options
- Annual professional development budget
- Training opportunities
- Office setup stipend
- Medical, dental, and vision insurance
- Flexible PTO
- Lunch, dinner, and snacks
- Fitness stipend
- Commuter benefits
- 401(k)