Business System Manager

Assurant

. Partner with Program & Process Improvement Managers and stakeholders to identify and define system feature requirements .

Posted 10/27/2026full-timeRemote • United StatesMid-LevelSenior💰 $88,000 - $147,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Agile methodology and business systems management, with a strong focus on stakeholder communication, backlog prioritization, and product development oversight. Proficient in analyzing metrics to drive continuous improvement and align product features with strategic business objectives.

Highest-signal resume keywords

Agile MethodologyBusiness Systems ManagementStakeholder ManagementUser Acceptance TestingSalesforce

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements DefinitionUser Story WritingKPI Metrics ReportingProduct ManagementFeature Backlog ManagementData AnalysisStrategic ThinkingProblem-SolvingTechnical AcumenUnderstanding of Software Development Lifecycle

Soft Skills

Effective CommunicationAnalytical SkillsCollaborationFeedback ResponseContinuous Improvement Mindset

Tools & Technologies

SalesforceCloud Environments

Certifications & Qualifications

IIBAECBACCBACBAPPMI-PBAProduct Owner/Product Manager Certification

Industry Keywords

Global AutomotiveWarranty ProductsSales AdministrationOperations AdministrationMarket FitUser EngagementCustomer SatisfactionUser Adoption Metrics

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Partner with Program & Process Improvement Managers and stakeholders to identify and define system feature requirements
Act as Business Product Owner within Agile delivery teams
Collaborate with software engineering and delivery teams to determine what will be built
Define, communicate, manage, and refine business requirements and the feature backlog
Structure iterations for functional, end-to-end delivery aligned with program plans and objectives
Write user stories with acceptance criteria
Prioritize backlog items during Agile Program Increment Planning
Bridge communication between business stakeholders and development teams
Collaborate with program and process management, other Business Systems Owners, and stakeholders
Participate in program, project, and Agile planning meetings
Oversee product development, evaluate iteration progress, and validate solutions against strategic objectives
Review and accept completed work and provide approval or sign-off
Develop test criteria and collaborate with end-users on feature testing
Respond to feedback and resolve User Acceptance Testing findings and root causes
Work with release management to plan and execute product releases, including marketing, training, and pricing coordination
Track key metrics and feedback to assess performance and identify improvements
Analyze sales data, user engagement, customer satisfaction/retention, and user adoption metrics
Drive continuous product improvement using data and user insights

Requirements

What you’ll need

3-5 years’ experience as business system manager or in a similar role
Ability to connect feature recommendations with strategy, business needs, market fit and ROI
Technical acumen and expertise in one or more key business systems
Deep understanding of one or more business channels within Global Automotive
Strategic thinking and problem-solving ability
Strong analytical skills
Stakeholder management and effective communication skills
Understanding of the company's overall strategy
Effective verbal and written communication
Understanding of KPI metrics reporting and business system product management
Understanding of Software Development Lifecycle and Agile methodology
Familiarity with Salesforce and cloud environments
Bachelor’s Degree or equivalent experience
More than 3 years experience in the same or similar role
Business Systems Analyst certifications such as IIBA, ECBA, CCBA, CBAP, PMI-PBA, or Product Owner/Product Manager Certification (POPM)
Experience within the automotive industry
Understanding of warranty products and services
Understanding of operations administration or sales administration business processes
Employment contingent upon completion of a required identity verification process, which may include biometric technology

Benefits

Comp & perks

Salary growth within the position
U.S. benefit information available through myassurantbenefits.com
Virtual interviews conducted on video
Equal Employment Opportunity employer