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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing property damage claims, including investigation, negotiation, and communication with insureds. Proficient in utilizing digital tools and maintaining compliance in a fast-paced, customer-focused environment.
Highest-signal resume keywords
P&C Adjuster LicenseInsurance Claims AdjustingNegotiation SkillsCustomer CommunicationMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claim InvestigationProperty Damage Claims ResolutionVirtual InspectionsDigital PaymentsData EntryCompliance Management
Soft Skills
Strong Listening SkillsProblem SolvingOrganizational AbilityMulti-taskingAdaptability
Tools & Technologies
Paperless EnvironmentTexting Capabilities
Certifications & Qualifications
P&C Adjuster LicenseAssociate DegreeBachelor's Degree
Industry Keywords
Customer Focused EnvironmentClaim ActivityStatus UpdatesBusiness-Level Communications
About the role
Key responsibilities & impact- Review property damage claim information from the Outside Adjuster
- Complete claim investigations
- Resolve renters property damage claims
- Maintain ongoing communication with insureds and others associated with claim activity
- Provide status updates to insureds and claim-related parties
- Use policies and systems to protect customers while maintaining compliance and accuracy
- Use virtual inspections, digital payments, and texting capabilities
- Negotiate fair settlements
- Work in a paperless environment
Requirements
What you’ll need- Minimum of one-year professional work experience in a customer focused environment
- Preferred experience is one year of experience adjusting insurance claims
- P&C Adjuster license, required
- Adjusters License will be required to be obtained within 30 days of hire in all states where adjuster licensing is applicable
- Associate/Bachelor’s degree or equivalent work experience
- Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
- Proven ability to work independently with minimal supervision to manage schedules and meet deadlines
- Strong listening, problem solving, and negotiating skills
- Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
- Demonstrated proficiency with use of computers, including Microsoft Office, and the ability to navigate and enter data on multiple screens
- Employment is contingent upon completion of a required identity verification process, which may include biometric technology where permitted by applicable law
- All virtual interviews must be conducted on video
Benefits
Comp & perks- Salary growth within the position
- Virtual interviews conducted on video
- Access to U.S. benefit information through myassurantbenefits.com
