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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing HR coaching and consultative services, with a strong focus on performance development, employee engagement, and compliance with employment laws. Proficient in utilizing HR tools to analyze data and drive organizational performance.
Highest-signal resume keywords
HR CoachingPerformance DevelopmentEmployee EngagementFMLA KnowledgeAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance ImprovementEmployee InvestigationsCase ManagementJob Description DevelopmentCompensation Management
Soft Skills
Relationship BuildingConsultative SkillsProblem-SolvingCommunication
Tools & Technologies
WorkdayNeoCaseERINPeakon
Certifications & Qualifications
PHRSPHRSHRM-CPSHRM-SCP
Industry Keywords
FMLAADAFLSATitle VIIEEO
About the role
Key responsibilities & impact- Provide proactive and reactive coaching and consultative human resources advice and services to Assurant employees from intake through resolution
- Counsel managers and employees on performance development and performance improvement situations
- Build and maintain working relationships with managers and People Business Partners
- Provide hiring and staffing assistance, including interviewing, assessment, selection, compensation management, and job-description development
- Support employee-engagement efforts, including action planning, team meetings, and follow-up
- Provide performance coaching and participate in employee-manager meetings
- Advise managers on policy interpretation, judgment, and discretion
- Provide manager education and training on FMLA, union avoidance, wage and hour, accommodations, and related topics
- Consult with managers and leaders during voluntary and involuntary terminations and reductions in force
- Facilitate end-to-end reduction-in-force processes
- Conduct routine inquiries, research, and investigations
- Participate in projects identified by People Organization leadership
- Document and manage cases using NeoCase/ERIN
- Use Workday, Peakon, ERIN, and other tools to analyze client-group data and drive performance
- Recommend improvements to Knowledgebase content and analytics
- Coordinate with the People Experience Center to ensure escalated concerns are handled promptly, consistently, accurately, and appropriately documented
Requirements
What you’ll need- Bachelor’s degree in a related area with a minimum of 1 year of experience in an HR professional role, or a minimum of 4 years’ experience in an HR professional role or managing people
- Experience coaching and advising all levels of employees in performance, organizational change, employee engagement, and working relationships
- Knowledge of federal and state employment law, including FMLA, ADA, FLSA, Title VII, EEO, and other applicable employment-related laws
- Strong analytical and problem-solving skills desired
- Experience handling employee-related investigations and writing report summaries
- Minimum of 1 year of HR support for a workforce of at least 250 employees
- Certification as PHR, SPHR, SHRM-CP, or SHRM-SCP preferred
