Manager, Client Partnerships

Assurant

. Serve as the primary operational and strategic liaison among the client, Account Team, and Device Care Center in Lewisville .

Posted 10/26/2026full-timeRemote • United StatesMid-LevelSenior💰 $103,800 - $173,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex, multi-workstream programs while optimizing operational performance and client outcomes. Proficient in stakeholder management, data analytics, and supply chain operations, with a strong focus on continuous improvement and strategic execution.

Highest-signal resume keywords

Program LeadershipClient RelationsData AnalyticsSupply Chain OperationsStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementOperational Performance TrackingProcess Re-engineeringFinancial Performance AnalysisMultitaskingStrategic ThinkingProblem-SolvingContinuous ImprovementExcelSQL

Soft Skills

LeadershipInfluencingCommunicationPresentationOrganizational

Tools & Technologies

Power BI

Industry Keywords

Device Lifecycle ManagementReverse LogisticsClient Financial ArrangementsAccount ManagementOperational Insights

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Serve as the primary operational and strategic liaison among the client, Account Team, and Device Care Center in Lewisville
Serve as the day-to-day point of contact for Account Executive stakeholders
Support and deliver client-facing business reviews, performance updates, and operational readouts
Maintain relationships with DCC operational leadership and cross-functional partners
Coordinate multiple client initiatives and workstreams
Align priorities and translate client needs into operational plans
Track goals, timelines, deliverables, and performance against objectives
Resolve operational dependencies and provide business and operational insights and recommendations
Identify process inefficiencies and influence process re-engineering efforts
Streamline workflows, improve operational performance, and contribute to best practices
Monitor operational and financial performance across device lifecycle and reverse logistics programs
Partner with account, operations, finance, and supply chain teams to optimize recovery value, profitability, and client outcomes
Manage program-level escalations, cross-project risks, and issue-resolution pathways
Develop mitigation and contingency plans to minimize operational disruption
Lead coordinated execution across multiple client initiatives and workstreams

Requirements

What you’ll need

Bachelor’s degree in Business, Operations, Project or Program Management, or a related field, or equivalent experience
Five+ years of experience managing multiple, interrelated projects concurrently
Experience in client relations, account management, program leadership, operations, data analytics, and device lifecycle management
Working knowledge of supply chain operations for mobile devices and other electronics, including reverse logistics
Working knowledge of client financial arrangements and contract terms, account-level financial performance, billing, and reporting
Strong leadership, influencing, stakeholder management, and cross-functional coordination capabilities
Excellent written and verbal communication, presentation, executive-level reporting, meeting facilitation, and follow-through
Ability to manage complex, multi-workstream programs in a highly matrixed environment
Strong analytical, problem-solving, strategic thinking, organizational, and continuous improvement skills
Ability to connect operational performance and cost drivers to client financial outcomes
Proficiency with Excel, SQL, or Power BI
Executive presence and ability to build trust, influence decisions, and communicate effectively in client-facing environments
Ability to prioritize and multitask while balancing long-term strategy with practical execution
Employment contingent upon completion of a required identity verification process

Benefits

Comp & perks

U.S. benefit information is provided through myassurantbenefits.com
Virtual interviews conducted on video
Opportunity for salary growth within the position