Manager, Process Assurance

Assurant

. Lead, coach, and develop a team of 6–10 Process Assurance Analysts, Senior Analysts, and Supervisors .

Posted 9/22/2026full-timeUnited StatesMid-LevelSenior💰 $103,800 - $173,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in developing teams and driving process improvements while ensuring compliance with regulatory standards such as SSAE 18, SOC1, SOC2, and SOX. Proficient in risk management and internal controls, with a focus on cross-functional collaboration and automation opportunities.

Highest-signal resume keywords

Team LeadershipRisk ManagementInternal ControlsProject ManagementProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk ManagementInternal ControlsProcess ManagementAudit CoordinationControl TestingCompliance MonitoringData AnalysisProcess DocumentationAutomation ToolsSix Sigma Green Belt

Soft Skills

CoachingCollaborationAdaptabilityCommunicationFeedback Provision

Tools & Technologies

Microsoft Office SuiteExcelPowerPointVisio

Certifications & Qualifications

Six Sigma Green Belt

Industry Keywords

SSAE 18SOC1SOC2SOXRegulatory AuditsControl EnvironmentBusiness Control ActivitiesCross-Functional CollaborationProcess AssuranceAudit Standards

About the role

Key responsibilities & impact

Lead, coach, and develop a team of 6–10 Process Assurance Analysts, Senior Analysts, and Supervisors
Attract, hire, and develop future leaders within Connected Living’s Process Assurance function
Set expectations and provide feedback, coaching, and career development support
Lead the team through ambiguity, shifting priorities, and organizational change
Coordinate development, documentation, and implementation of business control activities
Analyze process effectiveness and recommend improvements
Evaluate control deficiencies and define and monitor risk mitigation action plans with management
Identify, document, and test controls within business processes
Monitor and test compliance with financial and non-financial internal control standards
Facilitate internal, external, and regulatory audits
Ensure compliance with SSAE 18, SOC1, SOC2, SOX, and other regulatory audit requirements
Coordinate audit resources and deliverables using prescribed tools
Build relationships with business leaders and cross-functional partners across Connected Living
Monitor industry, regulatory, and business changes affecting the control environment
Identify and champion automation and AI opportunities in audit coordination, control testing, and reporting workflows
Improve department processes, systems, and methodologies in partnership with the Director

Requirements

What you’ll need

BA in Finance, Business Administration, Risk Management, Compliance, or a related field, OR 5+ years of equivalent process and control work experience
Minimum of 5 years of cross-functional experience in risk management, process management, or internal controls
Minimum of 2 years leading and developing a team
Demonstrated experience leading and managing effectively through ambiguity and change
Experience driving results through cross-functional collaboration with business, IT, audit, and compliance partners
Proven people leadership skills
Strong project management skills
Strong working knowledge of SOC1, SOC2, SSAE 18, and SOX audit and internal control frameworks
Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Visio
Six Sigma Green Belt certification
Experience utilizing AI or automation tools to support process improvement and operational efficiency
Prior experience in a multi-client, matrixed audit or SOC reporting environment
Employment contingent upon completion of required identity verification
Ability to comply with applicable biometric technology notices and consent requirements, where applicable

Benefits

Comp & perks

Salary growth within the position
Up to 25% of annual travel
Equal employment opportunity
Required identity verification process, potentially including biometric technology where permitted by law
Video-conducted virtual interviews