Property Claims Manager

Assurant

. Lead, coach, develop, and mentor a team of associates investigating and settling property and casualty claims .

Posted 10/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $88,000 - $147,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in property and casualty claims management, including coaching and developing teams, policy interpretation, and utilizing data for operational improvements. Proficient in Xactimate for estimate review and possesses strong communication skills for effective team leadership.

Highest-signal resume keywords

P&C Adjusters LicenseXactimate ProficiencyProperty Claims Technical ExpertiseSupervisory ExperienceData Analysis for Operational Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Property Claims ProcessPolicy InterpretationEstimate ReviewClaim ResolutionData Trend AnalysisOperational Impact EvaluationHigh-Volume Claims ManagementCoaching and Development

Soft Skills

Strong Communication SkillsConstructive CoachingAdaptability to Change

Certifications & Qualifications

P&C Adjusters License

Industry Keywords

Property ClaimsCasualty ClaimsCarrier Claims ExperienceTeam LeadershipClient Partnership

About the role

Key responsibilities & impact

Lead, coach, develop, and mentor a team of associates investigating and settling property and casualty claims
Set expectations and reinforce productivity and quality standards
Coach associates on policy interpretation, estimate review, documentation, and claim resolution
Use data, quality reviews, and operational observations to identify trends and improve team effectiveness
Help the team adapt to evolving workflows, technology usage, claim assignments, and business priorities
Resolve escalated or non-routine customer issues and support complaint resolution
Partner with internal teams, vendors, clients, TPAs, and other claims leaders
Handle additional duties, projects, training, and development activities as business needs require

Requirements

What you’ll need

P&C Adjusters License
Bachelor’s degree or equivalent experience
Minimum of 3 years of experience working in the property claims process
Minimum of 2 years of supervisory/management or team lead experience, including coaching and developing employees
Experience using Xactimate to review and/or write property or contents estimates
Property claims technical expertise, including coverage, policy interpretation, and claim file quality
Carrier claims experience preferred
High-volume claims experience may be helpful
Experience leading through change, ambiguity, or transformation
Ability to use data to identify trends, evaluate operational impact, and recommend practical solutions
Strong communication skills and ability to have direct, constructive coaching conversations
Bilingual a plus
General office demands

Benefits

Comp & perks

Salary growth within the position
U.S. benefits information available
Virtual interviews conducted on video
Identity verification process with applicable notice and consent requirements