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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in property claims management, including strong knowledge of homeowners coverage and the ability to lead and develop teams of adjusters. Proficient in training program development and utilizing claims tools to enhance operational efficiency and customer outcomes.
Highest-signal resume keywords
P&C Adjuster's LicenseProperty Claims ExperienceXactimate ProficiencyPeople Management ExperienceTraining Program Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Homeowners Property Claims KnowledgeCoverage InterpretationEstimate WritingClaims Quality ReviewPerformance Data Analysis
Soft Skills
CoachingLeadershipChange ManagementCustomer CommunicationTeam Engagement
Tools & Technologies
XactContentsClaimXperienceGuidewire Live Boards
Certifications & Qualifications
Bachelor's DegreeP&C Adjuster's License
Industry Keywords
Property ClaimsClaims AdjusterTraining ProgramsClaims ProcessesCustomer Outcomes
Tech Stack
Tools & technologiesGuidewire
About the role
Key responsibilities & impact- Lead, coach, and develop a team of property claims adjusters
- Coach on homeowners and condo coverage, estimate writing, claim quality, and customer communication
- Support sound coverage decisions and review escalated or complex claim matters
- Use performance and quality data to identify trends and coaching opportunities
- Help build and deliver structured training that strengthens adjusters’ technical skills
- Contribute expertise as new training programs are established
- Help the team navigate new tools, workflows, and business priorities
- Partner with claims leaders and other teams to improve training, processes, and customer outcomes
Requirements
What you’ll need- P&C Adjuster's License
- Bachelor's degree or equivalent experience
- 3+ years of property claims experience
- 2+ years of people management/leadership experience
- Strong homeowners property claims knowledge, including coverage interpretation
- Experience using Xactimate to review or write property or contents estimates
- Experience with XactContents, ClaimXperience, Guidewire Live Boards, or similar claims tools
- Experience contributing to or delivering formal training programs for claims adjusters
- Ability to lead through change while keeping teams engaged, accountable, and customer-focused
- Employment contingent upon completion of a required identity verification process, which may include biometric technology where permitted by applicable law
Benefits
Comp & perks- Salary growth within the position
- U.S. benefits information available
- Video-based virtual interviews
- Required identity verification process, which may include biometric technology where permitted by law