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Assurant

Senior Special Investigator

Assurant

. Conduct timely investigations of suspected fraudulent claims to ensure prompt and accurate claims decisions .

Posted 11/3/2026full-timeRemote • Florida • United StatesSenior💰 $64,900 - $108,200 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in conducting thorough investigations of fraudulent claims within the P&C insurance sector, utilizing advanced knowledge of insurance products, fraud laws, and investigative techniques. Strong ability to manage relationships with law enforcement and stakeholders while maintaining confidentiality and accuracy in claims handling.

Highest-signal resume keywords
P&C SIU/Fraud Investigation ExperienceCFE/CIFI/FCLS DesignationsField Investigation ExperienceExcellent Oral And Written Communication SkillsProficiency With Microsoft Office Products

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims Handling ProceduresInvestigative DatabasesEvidence CollectionExaminations Under OathMedical Record ReviewFraud TrainingRelationship ManagementAnalytical SkillsBudgetingStatement Taking
Soft Skills
Detail-OrientedStrong Organizational SkillsAbility To Work Under DeadlinesCollaborative TeamworkSound Judgment
Tools & Technologies
Claims-Related Software ProgramsMicrosoft ExcelMicrosoft PowerPointMicrosoft Word
Certifications & Qualifications
Bachelor’s Degree In Criminal JusticeCFECIFIFCLS
Industry Keywords
Fraud InvestigationInsurance-Fraud LawsFlorida Property FraudLaw EnforcementSpecial Investigations Unit

About the role

Key responsibilities & impact
  • Conduct timely investigations of suspected fraudulent claims to ensure prompt and accurate claims decisions
  • Conduct complex recorded interviews and investigations to validate claims or identify persons or organizations involved in suspicious activities
  • Lead high-exposure, high-profile, sensitive assignments and complex specialized fraud referrals across multiple entities or functions
  • Apply advanced knowledge of P&C insurance products, services, processes, policy contracts, coverages, claims handling procedures, and insurance-fraud laws and regulations
  • Collect and evaluate evidence through field or remote interviews, investigative databases, internal resources, internet resources, public records, and forensic tools
  • Maintain confidential claims files and document relevant facts in the claims handling system
  • Initiate referrals to State Insurance Departments, fraud bureaus, and NICB when suspicious or fraudulent activity is identified
  • Initiate civil or criminal actions based on investigative outcomes
  • Maintain investigative databases and assist Assurant subsidiaries and accounts with investigations
  • Conduct fraud training for new hires, clients, and company staff as needed
  • Assist the SIU Manager with claims assignments as needed
  • Request, prepare, document, and potentially conduct Examinations Under Oath and sworn statements, including those involving attorney representation
  • Obtain, evaluate, and summarize law-enforcement reports, credit reports, medical documentation, and affidavits
  • Review and interpret medical records, reports, and billing for injury-loss investigations
  • Testify at depositions, hearings, and trials
  • Develop and maintain relationships with law enforcement, vendors, and industry experts
  • Handle budgeting and direct outsourced investigations to vendor partners
  • Act as a resource to other Special Investigators

Requirements

What you’ll need
  • 10+ years of P&C SIU/Fraud investigation experience or relevant fraud industry investigation experience, or at least 10 years prior law enforcement investigative experience/detective rank
  • Knowledge of Florida Property Fraud preferred
  • Bachelor’s Degree in Criminal Justice or relevant work experience desired
  • CFE/CIFI/FCLS designations a plus
  • Field Investigation experience
  • Detail-oriented with strong organizational skills; able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently
  • Demonstrated ability to manage relationships with internal and external customers
  • Demonstrated ability to work independently and within a collaborative team-oriented environment using sound judgment
  • Excellent oral and written communication skills with strong analytical skills
  • Proficiency with Microsoft Office products, including Excel, PowerPoint, and Word, and claims-related software programs
  • Experience taking complex statements from multiple parties to an event
  • Ability to gather a broad range of evidence and draw conclusions based on objective details related to fraud applicability
  • Ability to organize and prioritize workload, perform multiple tasks, and devise solutions to problems
  • Ability to handle a high volume of investigations and remain timely on status reports
  • Ideal candidate will reside in Florida