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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in benefits administration, compliance with federal and state regulations, and effective communication with employees regarding benefits programs. Proficient in managing HRIS updates and maintaining organized records to support audits and compliance.
Highest-signal resume keywords
Benefits AdministrationMulti-State Payroll Tax ComplianceRippling ExperienceAttention To DetailVerbal And Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits AdministrationPayroll Tax ComplianceACA FilingsNon-Discrimination TestingHRIS ManagementEmployee Handbook ManagementAudit SupportBenefits ComplianceLife Event Changes Coordination401(k) Plans Management
Soft Skills
Customer Service OrientationInterpersonal SkillsOrganizational SkillsAbility To Handle Sensitive InformationCollaboration
Tools & Technologies
RipplingAbstractOpsLatticeBettermentCT Corporation
Industry Keywords
Employee BenefitsCompliance RegulationsPaid Family LeaveWorkers’ CompensationJurisdictional Notices
About the role
Key responsibilities & impact- Answer employee questions about health, dental, vision, retirement, and other benefit programs
- Coordinate benefits enrollments, life event changes, 401(k) plans through Betterment, COBRA, and annual open enrollment
- Serve as primary contact for Sequoia, the benefits broker
- Administer benefit plans and ensure compliance with Federal, state, and local benefits regulations
- Manage ACA filings, non-discrimination testing, and required notices
- Monitor state and local employment compliance, including withholding, unemployment registrations, paid family leave, disability programs, workers’ compensation, and jurisdictional notices
- Own AbstractOps, including reviewing received and forwarded mail
- Manage company mail, distribute correspondence, and respond to routine inquiries
- Manage the relationship with CT Corporation, the registered agent
- Maintain HRIS updates, benefits administration, and leave coordination in Rippling
- Support audits by gathering documentation and maintaining organized records
- Maintain required notices and legal documentation
- Manage and update the employee handbook and company policies
- Distribute employee communications about benefits and policy updates
- Administer Lattice, train employees, and follow up with managers on documented 1:1s
- Help administer annual reviews
- Produce headcount, turnover, and hiring reports
- Partner with IT to automate answers and playbooks for benefits, PTO, and handbook questions
- Maintain compliance, audit readiness, scalable People Operations processes, and a strong employee experience
Requirements
What you’ll need- Bachelor’s degree preferred; equivalent work experience will be considered
- 2–5 years of experience in benefits administration and multi-state payroll tax compliance
- Knowledge of benefits administration and employment compliance
- Experience with Rippling preferred
- Exceptional attention to detail and organization
- Ability to juggle priorities and meet payroll and compliance deadlines
- Excellent verbal and written communication skills
- Strong customer service orientation and interpersonal skills
- Ability to handle sensitive information confidentially
- Ability to work independently and collaborate with internal teams and external partners
- Must currently reside in the United States
Benefits
Comp & perks- Equity packages
- Platinum medical, dental, and vision
- Free life insurance
- Long-term disability insurance
- Short-term disability insurance
- Unlimited PTO
- Paid holidays
- Maternity and paternity leave
- 401(k) contribution of 3% of income, even if the employee does not contribute
- Lunch provided twice per week
- Monthly phone stipend
- Home office perks
- Health FSAs and HSAs
- Team events and offsites
- Flexible time off policy
- Flexible compensation packages allowing cash, equity, or a balance of both