Assured

Solutions Engineer

• Run discovery and solution design for deployments and integration strategy with a Client Engagement Manager
• Embed during critical phases, including initial deployment, major expansions, and FDT opportunities
• Own the technical narrative across carrier accounts
• Write actionable defect tickets with reproduction steps, sample payloads, and expected versus observed behavior
• Review API payloads for mistranslations and data loss
• Run smoke tests to confirm changes meet carrier requirements before shipment
• Maintain versioned workflow documentation and field-level mapping specifications
• Monitor account health using production-data SQL to track capture rates and flag anomalies
• Handle internal incident management across carrier accounts
• Escalate critical information and knowledge to the Client Engagement team
• Assume increasing ownership of the technical relationship for carrier accounts

Principal Solutions Consultant

Product Designer

• Engage exceptional Product Management and Design talent
• Partner with recruiters and hiring leaders to understand hiring needs and define target profiles
• Translate hiring needs into creative, focused sourcing strategies
• Build high-quality pipelines for senior Product and Design roles
• Identify overlooked, high-potential candidates using creative search techniques and unconventional signals
• Conduct talent mapping, market research, portfolio and case-study reviews, and research into product launches, design communities, referrals, conference talks, and writing
• Craft personalized outreach connecting candidates’ work, product experience, motivations, and potential impact to the opportunity
• Use response rates, conversion data, market feedback, and pipeline quality to improve searches
• Use AI tools to accelerate research, generate search ideas, personalize outreach, and improve efficiency while exercising judgment
• Proactively identify diverse Product and Design talent across backgrounds, company sizes, industries, product types, and career paths
• Design searches using LinkedIn Recruiter, Boolean techniques, portfolios, product communities, design platforms, conference speaker lists, web research, and talent intelligence
• Calibrate candidate profiles with recruiters and hiring managers and share Product and Design talent-market insights
• Track sourcing activity, candidate engagement, pipeline progress, and search effectiveness
• Maintain accurate and timely candidate information and activity in Ashby or a similar ATS
• Help the company hire exceptional candidates through speed, creativity, persistence, and candidate judgment

Contract Product & Design Sourcer

• Run discovery and solution design for deployments and integration strategy with a Client Engagement Manager
• Embed during critical phases, including initial deployment, major expansions, and FDT opportunities
• Own the technical narrative across carrier accounts
• Write defect tickets with clear reproduction steps, sample payloads, and expected versus observed behavior
• Review API payloads for mistranslations and data loss
• Run smoke tests to confirm changes meet carrier requirements before release
• Maintain versioned workflow documentation and field-level mapping specifications
• Monitor account health using production data and SQL to track capture rates and flag anomalies
• Handle internal incident management across carrier accounts
• Escalate critical information and knowledge to the Client Engagement team
• Gradually take ownership of more of the technical relationship for carrier accounts

Solutions Consultant

Program Manager

• Translate client priorities into scoped initiatives, owners, timelines, risks, and next steps across Client Engagement, Product, Engineering, and client stakeholders
• Own client-facing operating plans from kickoff and scoping through launch, adoption, and long-term success
• Manage dependencies, decision points, launch readiness, stakeholder alignment, and rollout details
• Create intake, tracking, status, and escalation rhythms for carrier work
• Surface timeline, scope, and dependency risks; frame options and support decision-making
• Translate carrier feedback and concerns into internal action
• Explain Product and Engineering constraints to clients in clear, confidence-building terms
• Identify patterns across client work and turn them into improved processes, product improvements, or scalable client programs
• Manage RAID logs, dependency mapping, launch plans, follow-ups, status reporting, and critical path management
• Build status updates, trackers, launch plans, and decision logs
• Use ChatGPT, Claude, and similar AI tools to draft plans, synthesize feedback, maintain documentation, and identify risks
• Help scale Client Engagement's operating model for commitments, launches, escalations, and cross-functional work

Principal Solutions Consultant

Contract Product & Design Sourcer

Solutions Consultant

Principal Program Manager