Principal Program Manager

Assured

. Translate client priorities into scoped initiatives, owners, timelines, risks, and next steps across Client Engagement, Product, Engineering, and client stakeholders .

Posted 9/22/2026full-timeRemote • United StatesLead💰 $165,000 - $185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management, effectively translating client priorities into actionable plans while managing complex, cross-functional initiatives. Proficient in stakeholder engagement, risk management, and utilizing AI tools to enhance operational efficiency.

Highest-signal resume keywords

Program ManagementClient EngagementStakeholder AlignmentPMP CertificationP&C Insurance Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dependency MappingRAID Log ManagementLaunch PlanningStatus ReportingRisk IdentificationProcess ImprovementClaims Workflow UnderstandingProduct Behavior Analysis

Soft Skills

Influential LeadershipAdaptabilityCommunicationProblem-Solving

Tools & Technologies

ChatGPTClaudeDocumentation Tools

Certifications & Qualifications

PMP Certification

Industry Keywords

P&C InsuranceClient-Facing ExperienceCross-Functional WorkAmbiguous Requirements

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Translate client priorities into scoped initiatives, owners, timelines, risks, and next steps across Client Engagement, Product, Engineering, and client stakeholders
Own client-facing operating plans from kickoff and scoping through launch, adoption, and long-term success
Manage dependencies, decision points, launch readiness, stakeholder alignment, and rollout details
Create intake, tracking, status, and escalation rhythms for carrier work
Surface timeline, scope, and dependency risks; frame options and support decision-making
Translate carrier feedback and concerns into internal action
Explain Product and Engineering constraints to clients in clear, confidence-building terms
Identify patterns across client work and turn them into improved processes, product improvements, or scalable client programs
Manage RAID logs, dependency mapping, launch plans, follow-ups, status reporting, and critical path management
Build status updates, trackers, launch plans, and decision logs
Use ChatGPT, Claude, and similar AI tools to draft plans, synthesize feedback, maintain documentation, and identify risks
Help scale Client Engagement's operating model for commitments, launches, escalations, and cross-functional work

Requirements

What you’ll need

Deep program management experience leading complex, cross-functional work with stakeholder pressure, shifting timelines, ambiguous requirements, and external customers
Client-facing experience with rigorous internal follow-through
Ability to understand product and engineering constraints without necessarily writing code
Ability to create structure amid ambiguity and operate without perfect clarity
Ability to balance urgency with discipline using owners, dates, risks, dependencies, decisions, and follow-up
Ability to lead through influence
Ability to quickly learn claims workflows, carrier operations, product behavior, and client contexts
P&C insurance industry experience is a strong plus but not required
PMP or an adjacent certification is required in the application form

Benefits

Comp & perks

Competitive salary and equity packages for all employees
Platinum medical, dental, and vision
Free life insurance, including long-term disability and short-term disability
Unlimited PTO and paid holidays
Maternity and paternity leave
Assured contributes 3% of your income to a 401(k), even if you don't contribute
Lunch provided twice per week
Monthly phone stipend and other home office perks
Health FSAs and HSAs
Team events and offsites