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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full revenue cycle process, including medical billing, claims management, and accounts receivable follow-up. Proficient in utilizing Athenahealth and collaborating with offshore teams to enhance operational efficiency in a healthcare setting.
Highest-signal resume keywords
Medical BillingRevenue Cycle ManagementAthenahealthAccounts Receivable Follow-UpClaim Denial Investigation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ClaimsInvoicingInsurance ProcessesData EntryPayment PostingInsurance VerificationClaims ManagementAppeals SubmissionDocumentationRecord-Keeping
Soft Skills
Strong Communication SkillsOrganizational SkillsAbility to Work IndependentlyAttention to DetailCollaboration
Tools & Technologies
TebraCharm HealthAdvancedMDHubSpotZendesk
Industry Keywords
HealthcarePrimary Care PracticesRevenue Cycle ProcessesOffshore Billing TeamsHigh-Growth Healthcare Organization
About the role
Key responsibilities & impact- Manage the full revenue cycle process for assigned medical practices
- Submit, track, and monitor insurance claims through Athenahealth
- Perform accounts receivable follow-up and collections activities
- Investigate claim denials, research root causes, submit appeals, and resolve reimbursement discrepancies
- Review aging reports and prioritize outstanding receivables
- Communicate with insurance carriers regarding claim status and payment discrepancies
- Document billing activities and maintain accurate billing records and reports
- Share billing performance insights and process improvement opportunities with leadership
- Support workflow distribution and collaborate with offshore billing resources
- Provide customer service support to physicians and practice stakeholders
- Support multiple physician practices and manage priorities across client accounts
- Build and refine internal RCM processes, tools, and workflows as the department scales
Requirements
What you’ll need- 3–5 years of experience in medical billing and revenue cycle management in a healthcare setting
- Hands-on experience using Athenahealth for medical billing and claims management
- Experience working with primary care practices and understanding of primary care billing workflows
- Demonstrated experience performing accounts receivable follow-up, collections, payment posting, and insurance verification
- Experience investigating claim denials, submitting appeals, and resolving insurance reimbursement issues
- Background supporting offshore billing teams or coordinating work with offshore resources
- Proficiency with medical claims, invoicing, insurance processes, and data entry related to healthcare billing
- Strong communication skills with physicians, practice staff, and insurance carriers
- Ability to work independently and productively in a remote environment
- Experience supporting multiple physician practices and managing priorities across multiple client accounts
- Strong organizational skills with meticulous attention to documentation and record-keeping
- Experience working in a growing, high-growth healthcare organization and adapting to evolving processes
- Familiarity with Tebra, Charm Health, and AdvancedMD
- Experience using HubSpot and Zendesk
- Ability to contribute to operational strategy and scalability within an internal RCM department
- Comfort collaborating with onshore and offshore team members in a distributed environment
- Standard working hours of 9:00 a.m. to 5:00 p.m. EST
Benefits
Comp & perks- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Long-term contract-to-hire path