Broadband Dispatcher I

Astound Broadband

. Monitor and assist with management of customer technician routes .

Posted 9/22/2026full-timeUnited StatesMid-LevelSenior💰 $16 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates effective communication skills and proficiency in Microsoft Office and G-Suite while managing customer technician routes and conducting surveys.

Highest-signal resume keywords

Effective Communication SkillsMicrosoft OfficeG-SuiteCustomer ServiceRoute Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Effective Communication Skills

Tools & Technologies

Microsoft OfficeG-Suite

Industry Keywords

Customer Technician RoutesPre-CallsPost-Installation SurveysICOMs AccountsWork Orders

About the role

Key responsibilities & impact

Monitor and assist with management of customer technician routes
Maintain ongoing communication with technicians
Complete pre-calls to customers
Conduct post-installation surveys
Verify integrity of ICOMS accounts against work orders
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
0 years of experience
Microsoft Office
G-Suite
Effective communication skills (written and verbal)

Benefits

Comp & perks

401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program
Bonus opportunities
Personalized training and coaching
Rewards and recognition programs