Human Resources Manager

Astound Broadband

. Collaborate with leaders on performance, conflict, conduct, and discipline matters .

Posted 11/11/2026full-timeAustin • Texas • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex employee relations matters, including workplace investigations and compliance with federal and state employment laws. Proficient in coaching leadership and utilizing data to enhance employee engagement and productivity.

Highest-signal resume keywords

Employee Relations ManagementWorkplace InvestigationsFederal And State Employment LawPerformance Management CoachingData Analysis And Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workplace InvestigationsConflict ManagementPerformance Improvement PlansEmployee Relations ProceduresNegotiation Skills

Soft Skills

Effective CommunicationCritical ThinkingCoaching SkillsRelationship ManagementMulti-Priority Management

Tools & Technologies

Microsoft OfficeWorkdayServiceNowPeopleSoftSharePoint

Certifications & Qualifications

SHRM CertificationHRCI CertificationCERP Certification

Industry Keywords

EEO RegulationsTitle VIIADAFMLAWorkplace Anti-Discrimination

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Collaborate with leaders on performance, conflict, conduct, and discipline matters
Maintain positive employee relationships and ensure compliance with federal, state, and local laws
Serve as primary point of contact for employee relations matters
Support, coach, and advise managers on performance management, discipline, policy interpretation, and termination processes
Conduct complex workplace investigations and provide resolution recommendations
Prepare investigation summary reports, conclusions, and recommendations
Advise business management and leadership on employee relations issues using independent judgment and critical thinking
Develop employee performance improvement plans with management
Partner with leaders, Senior HR leadership, and internal counsel on corrective actions, documentation, and performance coaching
Review and edit corrective action documentation
Partner with external employment counsel on escalated matters
Track employee data, metrics, and trends to define process improvements
Monitor legislative changes and recommend policy or practice adjustments for compliance
Coach leadership and implement strategies to improve engagement and productivity
Use data to proactively address potential issues and enhance employee experience
Perform other duties as assigned

Requirements

What you’ll need

Minimum 5+ years of experience managing and resolving complex employee relations matters in a multi-state business environment
Minimum 5 years in a Generalist or higher role
Deep understanding of State and Federal US employment law, EEO regulations, workplace anti-discrimination and accommodations-related laws, including Title VII, the ADA, the FMLA and state law equivalents
Highly skilled in workplace investigations, negotiation, conflict management, and employee relations procedures and processes
Investigations experience in a remote/Hybrid work environment
Ability to manage multiple priorities effectively and handle complex duties with less oversight
Effective verbal and written communication with all organizational levels
Proficiency in Microsoft Office products including Word, Excel, Outlook, Teams, SharePoint, and PowerPoint
Proficiency in HRS systems such as Workday, ServiceNow, or PeopleSoft
Bachelor's degree in Human Resources, Human Development, Psychology, or related field preferred; or equivalent experience
Human resources certification (SHRM/HRCI/CERP) preferred
Ability to travel to support market needs

Benefits

Comp & perks

401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program
Personalized training, coaching, and a supportive work environment
Rewards and recognition programs