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Regional Direct Sales Manager
Astound Broadband. Lead day-to-day activities of a team of Direct Sales Representatives focused on Single Family door-to-door prospecting and Multi-Dwelling Unit relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing sales teams, with a focus on performance management, customer acquisition, and retention. Proficient in utilizing CRM tools and sales-channel systems while adhering to safety regulations and industry standards.
Highest-signal resume keywords
Team LeadershipSales Performance ManagementCRM Tools ProficiencyTelecommunications Sales KnowledgeOSHA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementCustomer AcquisitionPerformance ManagementTelecommunications KnowledgeBudget ManagementData ReportingMS Office ProficiencyCoachingField Ride-AlongsProduct Knowledge
Soft Skills
Effective CommunicationTeam CollaborationOrganizational SkillsAttention to DetailProblem-Solving
Tools & Technologies
CRM ToolsSales-Channel SystemsBilling Systems
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
Direct SalesSingle Family ProspectingMulti-Dwelling Unit RelationshipsCable IndustryLocal CommunitiesSafety StandardsNational Electric Safety Code
About the role
Key responsibilities & impact- Lead day-to-day activities of a team of Direct Sales Representatives focused on Single Family door-to-door prospecting and Multi-Dwelling Unit relationships
- Demonstrate knowledge of pricing, product changes, service processes, and local competition
- Serve as subject matter expert for billing systems, reporting structures, CRM tools, and other sales-channel systems
- Provide weekly team updates to ensure representatives are informed and set proper customer expectations
- Monitor daily activities and bi-weekly targets; review team performance against monthly new-customer sales budgets
- Conduct one-on-one coaching, field ride-alongs, productivity documentation, and performance management
- Collaborate across the Region to develop sales incentives and recognition opportunities
- Maintain budgeted headcount and partner with recruiting to source candidates and conduct interviews
- Develop relationships within local communities through tabling events and Multi Family sponsorship opportunities
- Ensure team members maintain a neat appearance and professional presentation
- Support residential multi-unit dwelling customers and build partnerships with property managers and leasing agents
- Follow company safety standards, accident-reporting procedures, OSHA rules, and National Electric Safety Code regulations
- Perform other duties as assigned
Requirements
What you’ll need- College degree or high school diploma; equivalent combination of education and sales experience
- Minimum 3 years’ experience in management
- Basic knowledge and aptitude of telecommunications Direct Sales or other face to face sales
- Knowledge of the cable industry, regional communities, customers and staff
- Proven record of delivering above expected performance from sales teams
- Highly productive and prioritizes multiple tasks to maximize customer acquisition and retention
- Effectively works and communicates with other workgroups
- Facilitates a harmonious team environment
- Recognizes the importance of quality in providing a competitive edge
- Valid driver’s license and satisfactory driving record as determined by the Company
- Strong organization skills with attention to detail and accuracy
- Highly proficient using MS Office products: Word, Excel, PowerPoint
- Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers
- Must understand and follow applicable OSHA and National Electric Safety Code rules and regulations
Benefits
Comp & perks- 401k retirement plan, with employer match
- Insurance options including: medical, dental, vision, life and STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
- Tuition reimbursement program
- Employee discount program
- Commission component: Targeted commissions at full attainment are up to $65,000 annually, or more
- Rewards and recognition programs
- Personalized training, coaching, and a supportive work environment that fosters growth and opportunity